Pop sound from front left when using 4a

[CoronaRaptor]

I did talk to the tech. He said you can’t damage an IWE during install. Ford customer care reaches out to the dealership and was informed that they were not done diagnosing the problem. FCC has submitted for technical assistance for my concern. So now I’m with out my truck, no loaner, and no rental. This will be the start of week 6 at the dealership. The service writer went on lunch and never called me back. This has been the worst experience I’ve had with a dealership. I work at a Honda dealership and can’t imagine treating a customer like this. I guess we’ll see what happens next week.

You're still better off than most, some people just give up or are too stupid to follow through. Thankfully this isn't a regular occurrence to have replaced this many parts and still have a problem. The tech is obviously 3 dollars short of a 2 dollar bill. Really hope Ford fixes this.

 

[REX111]

This is what FCC sent me:
Hello,
I was informed by Katie they were not finished with the diagnoses but I have submitted the technical assistance for your concern. I am currently waiting to hear back from our assistance request.

I would hope this means an engineer would be coming out next week. Does Ford have a “tech line”? Honda has Interactive Network that has tons of info and tech support. If you get a weird car to work on, chances are they’ve already have experienced it already and have the resources to help get it fixed the first time.

 

[thatJeepguy]

Its never in your best interest to have any power going to the front axle/wheels in a high traction street situation. Regardless of what the manual says, in hard left or
Right turns from a stop the wheel speed sensor can trigger the t case to activate and cause axle bind / wheel hop. This fatigues the entire drive line and is just not a good idea. To make matters worse, the torsen front could be involved as well with this issue if you have that. In rain, maybe, snow covered roads absolutely , sure dry pavement, not a good idea. Ive had 2 “full time 4-wd” trucks, 2004 grand Cherokee , LR disco 2 . In both cases front cv joints, seals etc all needed to be swapped out way before anything ive had with and open front diff and u - joint setup. Just my 2 cents and opinion but once this all gets sorted out turn the ******* 4a off when driving on dry pavement. Theres zero reason for it.

 

[REX111]

I only use 4A in wet and snow never on dry pavement.

 

[thatJeepguy]

Have them check ring or pinion gear. Sounds like when someone pops a tooth on the trails.

 

[REX111]

Dealership reached out to me today. They have no idea what else to do. They’ve verified the noise again. Service writer informed me that they are going to take my truck to a sister Ford dealership to “put fresh eyes on it”. Ford customer care is willing to pay for a rental of up to 10 days.

 

[smurfslayer]

Can you put a go-pro or 2 on the frame looking forward at the driveline, and then repeat having them on the front bumper pointing rearward?

That should at least help with diagnosis.
I feel like the service dept. was pushed into this action but at least they’re cooperating.

 

[CoronaRaptor]

Dealership reached out to me today. They have no idea what else to do. They’ve verified the noise again. Service writer informed me that they are going to take my truck to a sister Ford dealership to “put fresh eyes on it”. Ford customer care is willing to pay for a rental of up to 10 days.

At least Ford is trying to fix the issue, your dealership just might not have the right techs to do the job, hopefully their Sisters can find the issue and not be blindsided by the notion "well, it can't be any of these new parts"!!

 

[REX111]

I was told by the service writer that they are sending a drive line specialist out. I'm assuming that they moved my truck to another dealership so my truck isn't taking up a rack, (small dealership). I hope i don't get a tech that just wants to "throw part" at it.

 

[CoronaRaptor]

I was told by the service writer that they are sending a drive line specialist out. I'm assuming that they moved my truck to another dealership so my truck isn't taking up a rack, (small dealership). I hope i don't get a tech that just wants to "throw part" at it.

I say let them throw more parts at it as long as they are installed correctly! Eventually if done right, you will get a restored Raptor back. I know it’s been a terrible experience for you, but you need to look at the bright side of this experience: Ford is trying to fix it and they are putting all new parts on your truck and you should be able to negotiate a longer term warranty or other incentives. In the long run, you are the one that will come out ahead and the bean crunchers at Ford Corporate will be the ones throwing papers in the air screaming “why did we spend $100,000 fixing a $75000 truck?”