HAHA... Thanks guys this makes me feel better. I mean I know its a usable truck and all but I couldn't believe what I was seeing, also I didn't wanna be a crybaby either, but my gut feeling was right... this is BS . So the good news (I hope) is the service mgr is an Offroad guy and I think he will likely see things the way we are on this install. So instead of bringing the dealers name into it this for crucifiction I want to give him a shot to make it right. The whole purchase experiemce through this dealer was great so I have no interest in hurting these guys because of one mechanics mistake, assuming they want to make it right. I will only post here if no reasonable resolution is met. Thanks again