Outstanding Field Service actions in etis.ford.com

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stealthfrc

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Mine was built Friday 2/3 and I picked it up last night from the dealer in Bourbannais Illinois(6 hours from Dearborn). I stalked it via the palsapp like this.

Put my VIN in. Then took the freight number on the far left of the results. Put that number in the search box instead of VIN and then saw it was dispatched on the 7th. And then I saw that it was going to 5 dealers with 6 vehicles total.
When a vehicle is offloaded from the truck there is a delivery receipt. I just used google maps and the dealer destinations to figure out what order my dealer was in compared to the rest of them from that truck. Sure enough, saw mine was delivered and Sales Manager called me 30 minutes later and told me to come pick it up last night.

im curious how you were able to do this. ive searched my vin, then take the freight bill # and enter that and i get the exact same info. nothing important lol.

im guessing its because its still on the train and not on a truck.
 
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Micha

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im curious how you were able to do this. ive searched my vin, then take the freight bill # and enter that and i get the exact same info. nothing important lol.

im guessing its because its still on the train and not on a truck.

Yeah probably since its on rails. Mine was entirely by truck since I am like 300 miles from production plant.
 
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