Negative Experience with Raptor Embroidery // RESOLVED

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BlueFlame97

BlueFlame97

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Build Plate Received

Hello everyone, The build plate I ordered from Raptor Embroidery on October 21st, 2015 was received today - January 15th, 2016. (86 days)



High quality item I am very pleased with.

. . . . . . .

Build plate invoice - ordered on October 21st, 2015:

Build%20Plate%20Order%20Invoice_zpsgoac7ft7.png

I had intially made the mistake of ordering a 2014 preorder build plate.

Build%20Plate%20Website%20Order_zpsefvy8jon.png

Build%20Plate%20Item%20Order_zps1kov6ece.png

Calder sent a refund shortly after this thread was started:

ee3a15a9-15bc-4e8e-9b95-904ab708baf4_zpsx7ya1nst.png

Afterwards many emails and PM'S were sent with no response.

The build plate was made on December 31st, 2015 when Calder sent me pictures of the item.

I believe Calder at Raptor Embroidery does exceptional work however, there seems to be a miscommunication with the customer as few others have stated in this thread. I simple email or PM would have sufficed to explain any delays or setbacks.

Mods this is resolved.
 
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