moonroof help!!

[Raptor911]

and this is why I ordered mine without the sunroof.

 

[t_j]

@FordService Took mine to Joe Rizza Ford today and was told that because I made the appointment online they may not be able to deal with it today. This is extremely poor customer service.

 

[FordService]

@FordService Took mine to Joe Rizza Ford today and was told that because I made the appointment online they may not be able to deal with it today. This is extremely poor customer service.

Let me know if you'd like me to get this documented in our system, t_j. To make that happen, I'll need a PM from you with your full name, best daytime phone number, dealer info, and any specifics you'd like me to include. I'll get this entered for internal review.

Crystal

 

[svtippy]

It sounds like it's dealership time, svtippy. What's your truck's model year and mileage? I'll see how I can help.

Crystal

thanks a lot i have a 2012 with about 38000 miles with an extended warranty. ill bring it to the dealer tomorrow afternoon

 

[Yukon Joe]

Tell you co pilot to buckle in! @upscrazy8 had one that flew up and hit his head on the moon roof. Took 15 minutes to get that thing back in.

Yukon Joe
www.RUNRAPTORRUN.com

 

[t_j]

Well I got screwed arround at the dealership today... going to leave the truck with them next week while I'm out of town hopefully they step up their game.

 

[NickPic83]

thanks a lot i have a 2012 with about 38000 miles with an extended warranty. ill bring it to the dealer tomorrow afternoon

Where u brining it? I brought mine to Schultz in nanuet and they took care of it no problem


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[svtippy]

@NickPic83 yeah I'm going to Schultz to Nanuet today so far they've been very good with taking care of warranty issues we'll see how this goes. How many miles do you have

 

[NickPic83]

I only have 14,000. They were great. Only thing was they didn't have the assembly in stock and had to order one so they had my truck for a couple days


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[svtippy]

Ok good to know thanks For all the help. I don't know if it will 've a problem for me being over the manufacturer warranty but I do have the extended so we will see. @FordService do you know if they will cover it