Maryland Speed
- Thread starter Marcus85
- Start date
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FordraptorHero
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- Dec 24, 2015
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no email for me yet, but I hope they ship soon.
Waited 80 days and still getting the same nonsense from this jack-wagon on where my shit is.
Branden F. (MarylandSpeed)
Feb 14, 12:47 AST
We have a big batch of these going in the next 2-3 days. It's not a matter of us being "Lazy Asses". Its a matter that we are cheapest, and we state in the order terms that orders for these take longer, are not cancelable, and are bulk ordered. That said, I cannot release the exhaust under the threat of an open chargeback. We win 85% of chargebacks, but on the 30% we lose (because of some odd bank rule, or shipping to a non billing address), we lost $20K in merchandise last year. People just kept the stuff, and wont return our calls. Because of that, we have had to have a policy of when there is an open chargeback, or a threat of one, we put the pencil down and see if we win. Then ship the part. That can be 90 days later.
That said, I don't want a dispute..and I have no problem agreeing to a dropdead date where we ship the part, or issue a refund, but it needs to be more than 24 hours. Maybe by next Monday.
Branden F.
Branden F. (MarylandSpeed)
Feb 14, 12:47 AST
We have a big batch of these going in the next 2-3 days. It's not a matter of us being "Lazy Asses". Its a matter that we are cheapest, and we state in the order terms that orders for these take longer, are not cancelable, and are bulk ordered. That said, I cannot release the exhaust under the threat of an open chargeback. We win 85% of chargebacks, but on the 30% we lose (because of some odd bank rule, or shipping to a non billing address), we lost $20K in merchandise last year. People just kept the stuff, and wont return our calls. Because of that, we have had to have a policy of when there is an open chargeback, or a threat of one, we put the pencil down and see if we win. Then ship the part. That can be 90 days later.
That said, I don't want a dispute..and I have no problem agreeing to a dropdead date where we ship the part, or issue a refund, but it needs to be more than 24 hours. Maybe by next Monday.
Branden F.
FordraptorHero
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- Dec 24, 2015
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nope i hope they ship tomorrow or tuesday
spoke with him today....closed for holiday but said tomorrow or Wednesday will have shipping
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