Ford sent me no less than 2 notices via FordPass, which at the time were important back when I lived in a climate that humans weren’t meant to exist in. So I dutifully let them make remedies, which got me nowhere. My door latches never froze, but they did stick because of my somewhat imprecise fitting of Dynamat on the doors, but the stealership helped me take care of that. Then I got another and I think a 3rd notice for the same issue over FordPass. The service advisor told me I’d done what I needed to unless I had a ‘reoccurrence’. I never got the original issue so for me, not a big deal.
I’d say if you are having the frozen latches - not door handles, as
@FordTechOne has rather eloquently differentiated, if you have the latch issue, then get the service department to square it away.
It’s a workaround, of course, because if you’re in a climate that allows your door latches, or handles to freeze, you’re not living where humans were meant to exist. Pro tip: if polar bears are a thing where you live, move somewhere warmer !