Ford Recall and Roush SC

[Gman]

I recently purchased a 2013 Raptor 6.2L with a Roush S/C Cold air and exhaust.
The vehicle has not had the Ford Recall 19S07 - 6R80 Sudden Transmission Downshift.

Can Anyone out there explain the proper procedure to get my PCM restored to factory? patched? and then updated with a new Roush tune?... which of course is necessary with my Roush system?

Should there be ANY reason why a Roush certified Ford dealership would be unable to complete what sounds like a simple but time consuming service. I know a new Roush tune voucher needs to be available and was along with a Roush tech on the phone.

I drove away from the Ford dealership with a new Roush tune BUT the recall was unable to be completed and removed from Ford database vehicle history....because they NEVER did the recall.

What am I missing here? I am in a vicious circle here and at the mercy of Ford Service Department.

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[MTF]

@Gman

Get the JDM Tune, it has more power, far better Tranns shift staggery and has the update.
You'll have your Tune in hand and the SCT X4 will back up the Tune that's on it.
You can adjust tire pressure warning, adjust for different tire size, add and remove Timing if you want
and remove the speed limiter!!!
You won't be at the mercy of the dealership and Roush any longer.

If you have the basic Roush stage II you're only at 590HP

Their only a 1 1/2 to 2 hrs. from us.

JDM 700 HP Roush Supercharged Raptor 6.2L F-150 Upgrade Package (2010-2014)

Ford Specialists for over 20 years. We specialize in supercharger installation, header installation, Modular Ford engine builds, Ford Lightnings, Shelby GT500's, Coyote engine builds, Ford Raptor Tuning, Whipple Superchargers and more!

www.teamjdm.com

 

[Gman]

Shortly after buying this truck, I purchased a tune from JDM. The tune is outstanding, but.......
I need to get the recalls done by Ford, and Signed off by Ford from the vehicle history and for my safety. The Ford Recall 19S07 - 6R80 Sudden Transmission Downshift can not be resolved with an aftermarket tune...and if it can, I am still not getting it signed off as corrected by Ford.
For legal and liability reasons. It has to be done.

I just want to understand the absolute dealer procedure for getting the Recall done. Someone here must work for Ford that has good information I imagine.

I know a new tune is necessary after the flash of the PCM. I have had it at Ford to be serviced and like I said, between Roush and Ford that day on the phone ... they decided it was corrected without applying the recall. (the dealership had the nerve to charge me $100.00) Without referencing the recall as satisfied in the database. NOT ACCEPTABLE! There are 2 recalls hanging over this 2013 truck that are crucial to safety.
What am I missing? Is there a lack of experience in the Ford dealerships I have been to or does Roush not have a new enough tune to work with the recall update???? Why so much reluctance to return the PCM to factory and update..it does NOT sound like rocket science to me. I've been turning wrenches for 40 years and this is BS in my best estimate. This truck is an absolute blast but i am afraid to drive it at the moment.

 

[MTF]

First I don't believe these are mandatory recalls.
I think your over thinking this in my opinion but I'm not you.
Just double check with JDM before following my advice.
If you have your email tune from JDM, just flash back to stock with your X4 so you have the JDM Tune back on the X4 and just let the dealer reflash your OEM stock Tune from Ford's database, it will run just don't drive it to far if they don't let you flash back to the JDM Tune before leaving the dealer.
Once they have finished with their nonsense, just flash the JDM Tune back on the truck.

 

[Gman]

Agreed.

Now it's getting Ford to pull the trigger and do what I originally asked and which is exactly what you suggested. That was my main purpose for getting the JDM tune. In fact I was inspired here probably by you in another post to get the tune from them a month or so ago. I have requested this service from 3 different dealerships nearby and they shy away because they are afraid of the liability issues i guess. The Roush specific dealer nearby is the one that BSed me last time around and just blew a Roush load in.

BTW...since this service call a week ago, the truck is running worse than ever and is displaying symptoms of erratic hard shifting and rpm spikes and a crazy exhaust noise associated with the Lead Frame recall I presume.

Your advice is heard loud and clear... i needed to hear the voice of reason again to firm up my assault on the dealership. Verbally of course...

 

[MTF]

Hassett Ford in Wantqueg (I know I didn't spell that right, LOL)
They were mod friendly, they are a authorized Whipple and Roush dealer/installer.
But their top SVT Tech is no longer working at that dealership last I heard.
Had my Whipple installed by them and when the crappy stock oil pump gears shattered they took care of me with cost of a new engine.

You need to do a battery disconnect every time some kind of change is being done.
This forces a reset of learning cycle, and shouldn't drive erratic for a couple of days.
It's 50 miles for fuel trim and up to 300 miles for a full trans cycle.

 

[Gman]

Funny you mention a battery cycle. I changed the SC oil before it started really acting funny. I had to remove the battery cable to be safe working with the alternator. My guess is the dealership never cycled the battery after the new tune and somehow I lost or corrupted the tune? Days after the service call! I am sure it is standard practice to cycle the Battery, and they didn't. (my guess)

The video and link below shows the importance and procedure of the Molded Lead Frame recall and the dangers involved with it not getting done. I have had this issue happen yesterday and a few times in the past it's not good. Stuff wants to tear itself apart. My truck is now showing the codes to get this addressed by Ford. I guess.

I could probably load my JDM tune back onto the truck but i need the dealership to see the codes for the recall that are showing. I'll call JDM Monday. My last best chance of getting a Ford dealer to step up, is to bring it to JDM and their local Ford dealership that knows something about something. I hate driving to Jersey...

 

[MTF]

I hate driving to Jersey too, but I visit KHC once or twice a year.
Keep us updated.

 

[Ruckus08]

@Gman , I went through this with my Roush 2013. What the dealership told me was I had to remove my PCM so they could send to Roush. I told them never mind and replaced lead frame myself and never looked back. Tranny ran like a top after that. Sold the truck with 120K and never an issue.

 

[Gman]

Was that back in 13 or later. I know in beginning, you had to send the PCM in to Roush. Afterwards they came out with a voucher system. The dealership logs in and gets the download for you with the voucher.