Dealer Sold My Raptor 37 to Another Buyer!

[CINISI]

Add Grapevine to the list of scumbags in Texas. They have multiple 21s that hat been sitting on their lot for months. They’re asking $30k over. Below is the load of cow pie I was given when I inquired.


“By having a trade, we are more willing to make a deal. I don't want to be bogged down with the price. We care more about the level of experience we provide. At least give us the opportunity to appraise your Jeep Wrangler and provide you with a proposal or numbers for the Raptor. I assure you that giving me an opportunity in trying to work out a deal is not wasting my time. How would we know whether or not we can work something out if you don't give me the opportunity? “

 

[Jayrod]

Add Grapevine to the list of scumbags in Texas. They have multiple 21s that hat been sitting on their lot for months. They’re asking $30k over. Below is the load of cow pie I was given when I inquired.


“By having a trade, we are more willing to make a deal. I don't want to be bogged down with the price. We care more about the level of experience we provide. At least give us the opportunity to appraise your Jeep Wrangler and provide you with a proposal or numbers for the Raptor. I assure you that giving me an opportunity in trying to work out a deal is not wasting my time. How would we know whether or not we can work something out if you don't give me the opportunity? “

I got mine there but it’s been a nightmare needless to say. The New Cars Director has attempted to make it better and has done a good job but it was so screwed up he is working against a hard set of issues.

 

[MDJAK]

OP, def sucks, but am not at all surprised. There are some honest dealers out there. I thankfully found one in NC.

 

[Nohowtoplz]

Wow. What a gut punch. Stay the course. You'll find a Raptor.

 

[CenTexRaptor]

Hey Raptor nation, unfortunately I’m leaving forum since I don’t have a Raptor anymore

I was completely screwed over by Covert Ford in Austin, TX. Details below, which are 100% accurate. Spoke with the GM of dealer today, Carlos, and would highly recommend NOT to do business with such clowns.

Raptor 37 PP with an Oct 10 2021 order:
- walked into dealer Jan 19th 2022
- sales person and inventory manager print out a few Raptors that they have dealer stock ordered and told me were not spoken for and available to reserve
- I selected a Black, loaded 37 PP
- Signed the attached order form which included the VIN number, order number, and agreement to pay $5k over sticker
- paid $500 deposit and both myself and the salesperson signed the document
- Called 2.17.22 (my B-Day) hoping to get any updates and good news as a gift
- salesperson starts back peddling and says the truck might have to be switched?!?!
- I then visit the dealer 2.18.22 and ask for Sales Manager, Lee, he apologizes about confusion and claims he will get to the bottom of it since there are 2 buyers, 1 truck. I said if I’m the 2nd guy, I’ll back off and take my deposit back, but I could tell something was off.
- straight asked if they sold to someone else for more money and it was obvious
- they then ghost me for 3 days after he claims we was gonna work it out with the GM
- GM calls me today, provides no real reason that this mistake happens and has the nerve to say “my story isn’t adding up” and that they can’t sell me the truck. And they can’t confirm if/when another 37 PP available. I plead my case and falls on deaf ears, as they don’t care and want the extra $$ from the other buyer.

I ask for my deposit back and said I’ll take business elsewhere and would rather pay more money to work with a dealer that has any integrity, which is rare nowadays.

It’s truly a shame dealers can get away with this nowadays, but what can I do.

Anyways if you read this whole post, I appreciate the floor to vent, and please do NOT use Covert Ford Austin, TX

Best of luck with your Raptors! Bought a Tremor instead from Mac Haik (who have been awesome) and will enjoy it till this market hopefully adjust back to sanity in a couple years and I can get a Raptor next time!!

Send all this info to "The Car Pro" Jerry Reynolds, so they make sure Covert is not on his list of "preferred dealers". Absolutely no excuse for that!

 

[NorSetag]

Check status of my 2023 order today, Ford said dealer took delivery Dec 12th. I called the dealer. My salesman said it was out of his hands. The sales manager sold mine without ever contacting me. Ford needs to get a handle on their supposed independently owned and operated dealers before they ruin their reputation.

 

[mts]

Check status of my 2023 order today, Ford said dealer took delivery Dec 12th. I called the dealer. My salesman said it was out of his hands. The sales manager sold mine without ever contacting me. Ford needs to get a handle on their supposed independently owned and operated dealers before they ruin their reputation.

Wow. I would definitely contact Ford. What dealership?

 

[GTTXRAP]

Ford needs to get a handle on their supposed independently owned and operated dealers before they ruin their reputation.

...that ship has sailed LONG ago...and Ford doesn't give two rats a$$ at end of day.

 

[Boeing777]

...that ship has sailed LONG ago...and Ford doesn't give two rats a$$ at end of

 

[Boeing777]

you know that’s true. I have problems with Ford I waiting over a year for them to come back and say my truck was damage and they don’t ship out damaged vehicles. Mines Was 22 Raptor 37 and it got converted over to a 23. it’s been built since October and still sitting up there In factory in Dearborn Mi the dealership don’t know nothing. Ford Customer Service don’t know nothing they read from a script. Ford really sucks when it comes down to customer service.