D2 out after only 3 weeks

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mudblood

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Apparently there is no "problem".

That is the frustrating part. You know they troll this site and yet refuse to comment to their customers. I for one have purchased my last Rigid light. I like the product and have been pleased with the operation, however when they start ignoring the customers request for information that tells me volumes on their true commitment to customer service. A good company with a good product that ignores the customer soon is no longer selling sought after products.
 

Raptoe13

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My 3 month old 20" e2 now has condensation in it. Only a couple rain showers and car washes since installation. I'm very disappointed and upset. Who wants to pay big money for a light bar and have to go through the hassle of uninstall/install, and shipping back and forth potentially 4+ times a year at the rate I'm going? These 20"s are not much of a walk in the park to install in the factory bumper to begin with either without hacking up the bumperettes, which makes the install even more time consuming. Crap fire.
 

Rookie

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I wish they'd chime in on this. I had 4 d2s and a 20" submerged in water for 6 hours. They came out perfectly fine.
 

KBWILSO

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Guys, now I'm concerned just had 2 sets of Dually's installed (amber floods/white spots), could have went w/Apollo Optics (Nick Lycos), but pulled the trigger on Rigids. Did buy the 40" bar from Apollo, NICE!!. One small problem w/radio interference when light is on, emailed Apollo, Nick(Apollo) is quick w/suggestions to fix. The 2 sets of duallys came w/ different color "u" brackets???? Emailed Rigid customer service, lets see how they respond!!
 

mpardun

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New to the forum and Raptors

Was sold on ADD bumpers (Stealth front, Venom rear) with Rigid lights...this has me thinking of spending my $2-$3k for lights elsewhere too.

Come on Rigid, own it...and earn my/our business.
 
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BobbyVA

BobbyVA

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Well my original picture of my D2 with water in it when I started this thread a few weeks back was unview able so I went ahead and reposted it


Sent from my iPhone using Tapatalk
 

skyscraper

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Was sold on ADD bumpers (Stealth front, Venom rear) with Rigid lights...this has me thinking of spending my $2-$3k for lights elsewhere too.



Come on Rigid, own it...and earn my/our business.


The only response you are going to get is this: "contact rigid customer service"

They have yet to post the fix for these issues or why it is happening.
 

mudblood

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Very sad to see a good company that makes good products sink to this level. Silence is the worst thing they could do to instill confidence to their customers.
 

Captain Awesome

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I have a set of flush mounts in my rear bumper no condensation but after not even a year the housings looked like shit and i had to repaint. Not happy with rigid quality especially the price you pay for them. All i know is i wont be buying Rigid again when there is cheaper alternatives that are just as good.
 
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