Update: Rant Over lol!
I called a couple different Ford dealers trying to find the back ordered shock & found out that there were only 14 shocks at dealers around the US. I then called my dealer's parts department, bypassing my service advisor, & asked about transferring a shock from another dealer. They said they could call, but usually these parts are already promised to existing service customers. Anyway after about 3 days they called to say that they had located a shock in Cali....these guys are rock stars!
So picked up my truck on Thursday and finally the clunk/rattle in the right front is gone! Also went to the showroom & asked about trading the truck on a new Raptor or Braptor. So yesterday, I put a deposit on a Braptor that is scheduled to be built in April. We'll see if it gets built lol!
Finally, I also agree that part of my frustration maybe from my service advisor dragging his feet on maintenance concerns. Now I'm having low battery issues & his response is he has to wait until the battery tests bad.... Additionally, I estimate my truck has sat at the dealership for a cumulative 45-60 days in 17 months of ownership.