BlueCruise Refund

[RamseyF]

unfortunately if its like when I got my ESP prorated refund back when I got rid of the GEN2 for the GEN3, it probably it won't be a check. it'll be a pre loaded credit/debit card with 795 on it. no biggie it all spends the same.

 

[tabvette]

wish I received my letter. All of you that received your letters when did you take delivery of your truck. I am curious if they are sending them out based on when you purchased. I got my truck mid January.

Ordered June '21. Delivered September 21. Got the letter Early this month.

 

[RamseyF]

I finally got my letter a few days ago and sent it all back.

 

[doverrover]

Who do we call if dealer is not cooperating? Paid full 801a price and dealer said it was discounted in purchase agreement...no it wasn't. Do I need to call Ford customer care? If so, what's their number?

 

[Antho]

Who do we call if dealer is not cooperating? Paid full 801a price and dealer said it was discounted in purchase agreement...no it wasn't. Do I need to call Ford customer care? If so, what's their number?

@doverrover when did you buy your truck? Did you get a letter in the mail?

 

[doverrover]

@doverrover when did you buy your truck? Did you get a letter in the mail?

Signed order agreement on 11/24. Had to re-submit order to remove bed liner on 1/26. Both order had full price of 801a package. Signed/purchased with original price

 

[Antho]

Signed order agreement on 11/24. Had to re-submit order to remove bed liner on 1/26. Both order had full price of 801a package. Signed/purchased with original price

 

[gobluejd]

Who do we call if dealer is not cooperating? Paid full 801a price and dealer said it was discounted in purchase agreement...no it wasn't. Do I need to call Ford customer care? If so, what's their number?

You will get a refund if your VIN qualifies. Dealer does not have to even be involved. By the post above, yours probably did not have the prep package. Look at your Window Sticker.

 

[Syberspace]

Mine '21 was delieverd in late January 2022... got my check in late February. I called my dealer and they took care of all of it... no letter from ford and nothing to sign.

 

[doverrover]

Anyone know what dept. I need to talk to when calling 800-392-3673? Getting transferred all over the place and no one has a clue.