BlueCruise Refund Info / Poll

[raptoric93]

I ordered my truck 2/13/22 and going to pick it up tomorrow. Is this eligible for the refund even though I have paid yet?

 

[Littlefx4]

I ordered my truck 2/13/22 and going to pick it up tomorrow. Is this eligible for the refund even though I have paid yet?

No. It has been deducted from your base price already. Blue cruise is corrected in 801A group. You will sign paperwork regarding this. There’s a letter in one of these thread stating the process…use the search engine to find it.

 

[tabvette]

Finally got my check in the mail. Let's hope it clears.

 

[tabvette]

Finally got my check in the mail. Let's hope it clears.

 

[tm965]

Still haven't received the letter.

Same

 

[Littlefx4]

Same

If you took delivery prior to 14 Feb 22 and have not received a letter, definitely get on the phone with Customer Relations and see what the deal is. The Customer Satisfaction Program for this refund (2L022) is set to expire next month.

 

[m4can2]

Got my check today. Sent in purchase order two months ago.

 

[EMY92]

Called Ford customer service today. That was a waste of time. "Oh, we can't look up what VIN numbers this apples to."

 

[Littlefx4]

Called Ford customer service today. That was a waste of time. "Oh, we can't look up what VIN numbers this apples to."

Call again, speak to someone that has a clue. My first call was a waste as the gentleman I spoke with knew nothing. Called again and the young lady was very helpful in providing me info about the refund process and verified that my VIN did qualify for the refund along with verifying my address info. Call again, Sir. This is money owed to you.

 

[tm965]

If you took delivery prior to 14 Feb 22 and have not received a letter, definitely get on the phone with Customer Relations and see what the deal is. The Customer Satisfaction Program for this refund (2L022) is set to expire next month.

thanks i did not know this, on the phone with them now