Aaand, you're all correct. Got told nothing they can do unless the shock was damaged physically from a covered failed component of the truck... like if the transmission exploded and shrapnel took out the shock, then they'd cover it... maybe.
Anyways, I've got a good offer for an almost brand new shock, so now I'm soliciting for another one to have a matching "new" set. I like the rebuild exchange idea, but the price might be right one the new set.
What's the "average" end price for a rebuild? I see the upfront prices, but what's the average actual price after the "additional charges"? 7-8 would be easily justifiable imo. And is that for just the front, or all four corners?