Backup camera recall

[Kaz109]

I have been having an issue with my since week 1 , I told my dealer about it and he said it was probably just a software update.


I was never able to get it down to the dealership but after reading this thread I called and said there was a recall for the same issue I told them about and I was told there is no recall...

 

[dreys]

https://media.ford.com/content/ford...pany-issues-one-safety-compliance-recall.html


DEARBORN, Mich., Sept. 30, 2020 – Ford Motor Company is issuing one safety compliance recall and two safety recalls in North America.

Safety compliance recall for multiple 2020 model year vehicles for intermittent rearview camera operation
Affected vehicles have insufficient electrical conductivity within the printed circuit board internal to the camera. A rearview camera that intermittently displays a blank or distorted image would not comply with Federal Motor Vehicle Safety Standards and requires corrective action by the manufacturer.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects 620,246 vehicles in the U.S. and federal territories, 76,566 in Canada and 4,302 in Mexico.

Affected 2020 vehicles include:

• Ford Explorer vehicles built at Chicago Assembly Plant from Nov. 16, 2019, to May 18, 2020
• Ford F-150 vehicles built at Dearborn Assembly Plant from Oct. 26, 2019, to May 18, 2020, and Kansas City Assembly Plant from Nov. 2, 2019, to May 18, 2020
• Ford Mustang vehicles built at Flat Rock Assembly Plant from Nov. 18, 2019, to May 26, 2020
• Ford Transit vehicles built at Kansas City Assembly Plant from Oct. 28, 2019, to May 20, 2020.
• Ford Super Duty vehicles built at Kentucky Truck Plant from Nov. 3, 2019, to May 18, 2020, and Ohio Assembly Plant from Oct. 30, 2019, to May 18, 2020
• Ford Expedition vehicles built at Kentucky Truck Plant from Oct. 30, 2019, to June 22, 2020
• Ford Escape vehicles built at Louisville Assembly Plant from Nov. 5, 2019, to May 18, 2020 and Lincoln Corsair vehicles built there from Nov. 14, 2019, to May 18, 2020
• Ford Ranger vehicles built at Michigan Assembly Plant from Dec. 9, 2019, to May 19, 2020
• Ford Edge vehicles built at Oakville Assembly Plant from Nov. 13, 2019, to May 26, 2020, and Lincoln MKX and Nautilus vehicles built there from Nov. 21, 2019, to May 26, 2020

Dealers will replace the rearview camera. Official notification to dealers and customers will begin Nov. 7. The Ford reference number for this recall is 20C19.

 

[Oldfart]

Hope they have one for the front camera as well. Mine looks like its on LSD.

Just go get it replaced, I had mine done last week. It went mostly dark with some purple lines and dark green lines, but sometimes it would be fine. The dealer said that is pretty normal, that they go out with intermittent problems.

 

[FordTechOne]

I have been having an issue with my since week 1 , I told my dealer about it and he said it was probably just a software update.


I was never able to get it down to the dealership but after reading this thread I called and said there was a recall for the same issue I told them about and I was told there is no recall...

If you DM me your VIN I can tell you whether you truck is in the recall.

 

[GordoJay]

Mine has gone out a half dozen times over the last month. I just get out, push it with my thumb, and it starts working again. Will probably get it done along with something else since the workaround is easy and lasts for a while.

 

[Flash1034]

I have not seen any evidence of a widespread problem with heated seat mats; you’re making a generalization without any data to support it. The Gen 1 and Gen 2 are completely different part numbers as well. As with anything else, when you produce millions of the same part there is always the possibility that some will be faulty.

Ask Toyota, their heated seats like to melt the plastic connectors under the seats. They can’t figure it out either.

 

[ILS8L]

I just got the front and back cameras replaced under the Recall, 20C19 (rear) and Customer Satisfaction Program, 20B39 (front) They were both intermittent since day one. I had never heard any explanation as to why these cameras were malfunctioning. The Service Manager at my Ford Dealer said the malfunctioning cameras actually would get too hot. Sure enough. My front camera had gotten so hot at some point that the pigtail was slightly melted so they replaced that too. Hopefully the problem is fixed now.

 

[Smunczen]

I had my rear camera replaced this week. I didn’t have any issues with it.

 

[HOLLYWOOD 1]

I had my rear camera replaced this week. I didn’t have any issues with it.

That's my biggest concern. I'm waiting for the replacement camera to come in, part is ordered. But my camera has always worked. I hate ******** with stuff that works. My luck, dealer will put it in, and THEN I'll start having issues, LOL!

 

[dreys]

That's my biggest concern. I'm waiting for the replacement camera to come in, part is ordered. But my camera has always worked. I hate ******** with stuff that works. My luck, dealer will put it in, and THEN I'll start having issues, LOL!

This recall is optional, you don't have to do it. You can still replace camera a few years from now, in case issues come up.