I couldn't agree more. I am beyond tired of waiting...
I just want some answers, really. I call the dealer to try and get a regional reps info in the hopes they can contact someone new and am told that they cant give that info out and that I should talk to FP. FP says they cant give that info and to talk to another group. That group says talk to the dealer.... Its an endless cycle of passing the buck. You'd think they'd have a better system, just saying.
The company I work for employs about 90,000 people and I can contact any of them directly... Theres just no reason for the lack of communication.
OK... Im off my soap box. lol