TSB has been released for those with affected trucks:
TECHNICAL SERVICE BULLETIN 20-2083
10R80 Transmission – High-Pitched Whine Noise - Built On 21-Oct-2019 And Through 16-Dec-2019 20-2083
16 March 2020
Model:
Ford
2020 F-150
Transmission/Transaxle: (10R80)
2020 Mustang
Transmission/Transaxle: (10R80)
2020 Ranger
Transmission/Transaxle: (10R80)
Issue: Some 2020 F-150/Mustang/Ranger vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine noise coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
• 2020 F-150/Mustang/Ranger
• Vehicles built on 21-Oct-2019 and through 16-Dec-2019
• 10R80 automatic transmission
• Customer concern of high-pitched whine noise coming from transmission
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated.
Parts
Part Number Description Quantity
HL3Z-7N134-A Package Contains 1 Piece, 12 Pieces Required Front Support Bolts 12
HL3Z-7A248-G - Front Support To Case Seal 1
7L1Z-4B496-D Package Contains 1 Piece, 3 Pieces Required Front Driveshaft CV Joint-To-Transfer Case Flange Cup Bolts And Retaining Straps (F-150 4WD) 3
AB3Z-4B496-A Package Contains 1 Piece, 6 Pieces Required CV Joint-To-Pinion Flange Bolts And Retaining Straps (Ranger) 6
7L1Z-4B496-C Package Contains 1 Piece, 2 Pieces Required Front Driveshaft CV Joint-To-Pinion Flange Cup Bolts And Retaining Straps (F-150 4WD) 2
BL3Z-9450-A Package Contains 1 Piece, 2 Pieces Required Exhaust Manifold Gasket (F-150 3.5L) 2
BR3Z-5B266-A - Exhaust Manifold Gasket (Mustang 5.0L) 1
FL3Z-5C226-A Package Contains 1 Piece, 2 Pieces Required Exhaust Manifold Gasket (F-150 2.7L) 2
KB3Z-6L612-A - Exhaust Manifold Gasket (Ranger) 1
FR3Z-4B496-B Package Contains 1 Piece, 3 Pieces Required Driveshaft To Pinion Flange Bolts (Mustang) 3
N800594-S101 Package Contains 4 Pieces, 8 Pieces Required Driveshaft Flange To Transmission Flange Bolts (Mustang) 2
N800594-S100 Package Contains 4 Pieces, 4 Pieces Required Driveshaft Flange To Pinion Flange Bolts (F-150) 1
N800594-S100 Package Contains 4 Pieces, 4 Pieces Required Driveshaft Flange To Transmission Flange Bolts (F-150) 1
W716344-S437 Package Contains 1 Piece, 4 Pieces Required Driveshaft Flange To Transmission Flange Bolts (Ranger) 4
W710233-S437 Package Contains 1 Piece, 4 Pieces Required Driveshaft Flange To Pinion Flange Bolts (Ranger 2WD) 4
W715579-S439 Package Contains 4 Pieces, 2 Pieces Required Driveshaft Center Bearing Bolts (F-150 With 2-Piece Driveshaft) 1
W714780-S439 Package Contains 4 Pieces, 2 Pieces Required Driveshaft Center Bearing Bolts (Ranger With 2-Piece Driveshaft) 1
W717822-S439 Package Contains 4 Pieces, 2 Pieces Required Driveshaft Center Bearing Bolts (Mustang With 2-Piece Driveshaft) 1
W719298-S439 Package Contains 4 Pieces, 3 Pieces Required Driveshaft Flex Coupling To Transmission Flange Bolts (Mustang) 1
W500121-S437 Package Contains 4 Pieces, 9 Pieces Required Transfer Case Bolts (Ranger 4WD) 3
W716375-S900 Package Contains 5 Pieces, 9 Pieces Required Transfer Case To Transmission Bolts (F-150 4WD) 2
W500642-S437 Package Contains 1 Piece, 4 Pieces Required Left And Right Isolator Bolt (Ranger) 4
W520114-S442 Package Contains 4 Pieces, 2 Pieces Required Transmission Mount Nuts (Ranger) 1
W709771-S440 Package Contains 1 Piece, 2 Pieces Required Transmission Mount Nuts (F-150) 2
W520514-S440 Package Contains 1 Piece, 4 Pieces Required Catalytic Converter Nuts (F-150 All Gasoline Engines) 4
W705443-S900 Package Contains 4 Pieces, 2 Pieces Required Catalytic Converter Nuts (Mustang 5.0L) 1
W714265-S442 Package Contains 4 Pieces, 3 Pieces Required Catalytic Converter Nuts (Ranger) 1
W700056-S450B Package Contains 4 Pieces, 2 Pieces Required Selector Lever Cable Bracket Bolts (Ranger) 1
W710726-S437 Package Contains 4 Pieces, 2 Pieces Required Selector Lever Cable Bracket Bolts (Mustang) 1
W711140-S900 Package Contains 1 Piece, Gas Engine Requires 3 Pieces, Diesel Engine Requires 4 Pieces Transmission Support Isolator Bolts And Washers (F-150) 3 For Gas Engine, 4 For Diesel Engine
W714418-S439 Package Contains 4 Pieces, 4 Pieces Required Transmission Support Crossmember Bolts (F-150) 1
W500754-S439 Package Contains 4 Pieces, 4 Pieces Required Transmission Support Crossmember Bolts (Ranger) 1
W520114-S442 Package Contains 4 Pieces, F-150 Requires 4 Pieces, Ranger Requires 2 Pieces Transmission Support Crossmember Nuts (F-150/Ranger) 1
W520515-S442 Package Contains 4 Pieces, 8 Pieces Required Transmission Support Crossmember Nuts (Ranger) 2
W500747-S439 Package Contains 1 Piece, 4 Pieces Required Transmission Support Crossmember Support Bolts (Ranger) 4
W718353-S900 Package Contains 4 Pieces, 4 Pieces Required Transmission Support Insulator Bolts (F-150 Gas Engine 2WD) 1
W718926-S900 Package Contains 4 Pieces, 4 Pieces Required Transmission Support Isolator Bolts (F-150 3.0L) 1
W715131-S442 Package Contains 4 Pieces, 1 Piece Required Fluid Cooler Tube Bracket Bolt (F-150 5.0L) 1
W715798-S437 Package Contains 4 Pieces, 1 Piece Required Fluid Cooler Tube Bracket Bolt (F-150 2.7L/3.5L) 1
W715131-S437 Package Contains 4 Pieces, 1 Piece Required Fluid Cooler Tube Bracket Bolt (F-150 3.0L/Mustang) 1
W715618-S437 Package Contains 4 Pieces, F-150 Gas Engine/Mustang 5.0L Require 4 Pieces, F-150 3.0L/Mustang 2.3L/Ranger Require 6 Pieces Torque Converter Nuts 1 For F-150 Gas Engine/Mustang 5.0L, 2 For F-150 3.0L/Mustang 2.3L/Ranger
HL3Z-7A248-A - Torque Converter Seal 1
W719427-S439 Package Contains 4 Pieces, 2 Pieces Required Stabilizer Bar Bracket Bolts (Ranger) 1
W520113-S440 Package Contains 4 Pieces, 4 Pieces Required Stabilizer Bar Bracket Nuts (F-150) 1
W716936-S442 Package Contains 1 Piece, 2 Pieces Required Stabilizer Bar Bracket Nuts (Ranger) 2
FL3Z-6775-D - Self-Adhesive Heat Shield Material (F-150) 1
L1MZ-7A098-A - Transmission Fluid Filter 1
HL3Z-7G199-A - Auxiliary Pump Tube Seal 1
HL3Z-7N134-C - Output Shaft Flange Bolt 1
HL3Z-7085-B - Output Shaft Nut 1
HL3Z-7052-A - Output Shaft Seal (2WD) 1
HL3Z-7052-B - Output Shaft Seal (4WD) 1
HL3Z-7D019-A Package Contains 1 Piece, 2 Pieces Required Output Shaft Seals 2
JR3Z-0081-A - Output Shaft Flange Retaining Nut (3 Lobe) (Mustang 2.3L) 1
HL3Z-7A415-B - Outer Output Shaft Bearing 1
HL3Z-7A283-A - Fluid Passage Sleeve 1
HL3Z-7A415-C - Inner Output Shaft Bearing 1
BE8Z-6731-AB - Engine Oil Filter (Ranger) 1
XL-5-A - Motorcraft® Multi-Purpose Grease Spray As Needed
TA-25-B - Motorcraft® Threadlock and Sealer (Mustang Convertible) As Needed
XG-11 - Motorcraft® High Temperature 4x4 Front Axle and Wheel Bearing Grease 1
XL-2 - Motorcraft® High Temperature Nickel Anti-Seize Lubricant (Ranger) As Needed
PM-4-A - Motorcraft® Metal Brake Parts Cleaner (Ranger) (Compliant With Low Volatile Organic Compound Requirements As Required In Some USA States) As Needed
PM-4-B - Motorcraft® Metal Brake Parts Cleaner (Ranger) (Not Compliant With Volatile Organic Compound Requirements) As Needed
VC-13DL-G - Motorcraft® Yellow Prediluted Antifreeze/Coolant (F-150/Ranger) (All Markets Except Canada) As Needed
CVC-13DL-G - Motorcraft® Yellow Prediluted Antifreeze/Coolant (F-150/Ranger) (Canada Only) As Needed
XO-5W30-Q1SP - Motorcraft® SAE 5W-30 Synthetic Blend Motor Oil (Ranger) (All Markets Except Canada) As Needed
CXO-5W30-LSP6 - Motorcraft® SAE 5W-30 Super Premium Motor Oil (Ranger) (Canada Only) As Needed
XT-12-QULV - Motorcraft® MERCON® ULV Automatic Transmission Fluid 13
XT-10-QLVC - Motorcraft® MERCON® LV Automatic Transmission Fluid (F-150 4WD) (All Markets Except Canada) As Needed
CXT-10-LV6 - Motorcraft® MERCON® LV Automatic Transmission Fluid (F-150 4WD) (Canada Only) As Needed
Inspect And Replace Only If Necessary
JB3Z-7J227-A Package Contains 1 Piece, 4 Pieces Required Fluid Cooler O-Ring Seals (Ranger) 4
5L7Z-7D285-A Package Contains 2 Pieces, 2 Pieces Required Cooler Line Seal (F-150/Mustang) 1
5L7Z-7J324-A Package Contains 2 Pieces, 2 Pieces Required Cooler Line Seal Ring (F-150/Mustang) 1
HL3Z-7A191-B - Transmission Fluid Pan Gasket 1
HL3Z-7J227-A - Auxiliary Pump Tube O-Ring 1
HL3Z-7A248-D - Main Control-To-Transmission Fluid Pump Seal 1
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description Operation No. Time
2020 Mustang 5.0L With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083A 8.8 Hrs.
2020 Mustang 2.3L EcoBoost With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083B 7.9 Hrs.
2020 Ranger 4X2: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083C 9.8 Hrs.
2020 Ranger 4X4: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083D 10.6 Hrs.
2020 F-150 4X2 2.7L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083E 9.5 Hrs.
2020 F-150 4X4 2.7L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083F 10.4 Hrs.
2020 F-150 4X2 3.0L Diesel: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083G 8.2 Hrs.
2020 F-150 4X4 3.0L Diesel: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083H 9.0 Hrs.
2020 F-150 4X2 3.5L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083J 9.4 Hrs.
2020 F-150 4X4 3.5L EcoBoost: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083K 10.4 Hrs.
2020 F-150 4X2 5.0L TiVCT: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083L 9.3 Hrs.
2020 F-150 4X4 5.0L TiVCT: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083M 10.3 Hrs.
2020 Mustang Convertible 5.0L With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083N 9.2 Hrs.
2020 Mustang Convertible 2.3L EcoBoost With 10R80 Transmission: Road Test To Verify Concern, Replace The Inner Output Shaft Bearing, Fluid Passage Sleeve And Outer Output Shaft Bearing (Do Not Use With Any Other Labor Operations) 202083O 8.3 Hrs.
Repair/Claim Coding
Causal Part: 7A415
Condition Code: D4
Service Procedure
1. Isolate the high-pitched whine noise condition by road testing the vehicle at normal operating temperature, use the Automatic Transmission Select Shift feature to select and hold 3rd gear while driving on flat ground. The high-pitched whine noise peaks at speeds between 30-40 km/h (18-25 mph) during light acceleration and while coasting down in 3rd gear. The high-pitched whine noise goes away when in NEUTRAL.
2. Is the high-pitched whine noise present?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the Workshop Manual (WSM), Section 100-04 for normal diagnosis.
3. Remove the transmission. Refer to WSM, Section 307-01.
4. Disassemble transmission, perform only the necessary steps to remove the output shaft and planetary carrier No. 4 assembly from the transmission case. Refer to WSM, Section 307-01 > Overhaul.
(1). It is only necessary to remove the following:
• torque converter
• transmission fluid auxiliary pump
• main control assembly
• all four speed sensors (intermediate speed A sensor, intermediate speed B sensor, turbine shaft speed sensor and output shaft speed sensor)
• fluid pump
• output shaft seal
• front support
• clutch and planetary assembly
• output shaft and planetary carrier No. 4 assembly
5. Remove the inner output shaft bearing, fluid passage sleeve and outer output shaft bearing from the transmission case. It is not necessary to remove any other parts except for the bearings and passage sleeve. Refer to WSM Section 307-01 > Disassembly.
6. Install new inner output shaft bearing, fluid passage sleeve and outer output shaft bearing into the transmission case. Refer to WSM Section 307-01 > Assembly.
7. To reassemble, reverse the removal procedure. Refer to WSM, Section 307-01 > Overhaul.
8. Install the transmission. Refer to WSM, Section 307-01.
