Maybe If he changed his name to "Candywoman" we could try to "except" him...and he hasn't taken delivery yet...there is still hope
Here we go with the insults...Btw you jerk, it's "accept" not "except"
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Maybe If he changed his name to "Candywoman" we could try to "except" him...and he hasn't taken delivery yet...there is still hope
I agree with Candyman on this.
Why is it that I can buy a pair of socks on Amazon for $2, and track it through every movement of its delivery to my front door? Meanwhile, I buy a truck that costs the price of a house in some places, and it can get lost? Or the "tracker" is down. Or the "tracker" says that it is awaiting shipment but its actually already at the dealer. Look at DDPT's situation... for a truck to get "lost" for weeks on end and nobody with the company can be of any assistance to him is absolutely UNSAT. Unfortunately, we enable this because we continue to buy them.
Ford invented the assembly line process over a century ago. I would also think that this process would be tighter by now, BUT I look at car salesmanship as a whole, and the whole industry is shady.
KP
I've lamented on this very point in the past, but have spent more time considering the variables since. It's not as easy as an apples to apples comparison. Ordering and tracking is a core piece of Amazon's business model. Custom vehicle builds is only a very small percentage of Ford's.
I've learned through my career that proper and effective communication gets you out in front of problems before they boil over. Ford could do much better here, and simply providing better and more accurate updates would go a long way (e.g. Vehicle awaiting final inspection before shipment instead of just what ramp it's on).
The problem with Candywoman is that he doesn't understand the model, and is incorrectly placing all the blame on Ford. Let's remove his specific issues and take a look at my own: My truck was delayed over five months, and I was annoyed because the updates were crap and no one could get me a straight answer. It was only until the truck was built and it showed up in inventory tracking that I realized my dealer submitted my build as a dealer order, not a customer order. Ford prioritizes customers over dealers, and followed their process as defined. Now, had Ford (or my dealer, for that matter) put better communication in place, it would not have been as big of an issue.
Per my example above, Ford followed their processes pretty exactly. So yes, please, better communication and you're likely going to see a reduction in these types of issues. However, you also have to consider the business model and legal ramifications. In the state where I live and bought my truck, I'm not legally allowed to purchase a vehicle through Ford (I have to work through a dealership). So having these barriers in place may very well be by design to limit liability.
Ultimately, placing the blame squarely on Ford without considering the facts is disingenuous, ignorant, and just plain lazy. Sure, Candywoman is going to call me negative, hurl some poorly phrased insults, and brag about his car buying pedigree. But let's face it, he wants to throw a tantrum until someone acknowledges him. He might be 43, but he's sure acting 40 years younger.
Looks awesome, congratulations! Have any mods planned?
Its funny how you claim to be the almighty on this subject. Also funny how you'll accuse me of hurling "poorly phrased insults" after you've referred to me with an insult. I was not bragging about my car buying pedigree, simply stating facts and experiences that probably equal to much more than yours.
Simply put, your'e a **** who sits on this forum trying to get a rise out of me and others. All you've done in your persisting attacks is try and try to defend Ford. Since when can a regular customer buy any car directly from a manufacturer without going through a dealer network?!?!? Never! Unless its a Tesla or you're an employee of the company.
I will reiterate again, The ordering process with Ford sucks. You can disagree all you want and call me ignorant and lazy and disingenuous. But its all based on facts. My dealer put my truck in as a customer order and it took over 4 months. Not built in Germany or Japan but here in the good 'ole USA! Sad that it takes 1 month to ship a truck that's already sitting on the delivery truck 600 miles. Thats pathetic regardless of what you or anyone says.