2019 Raptor Intel

[Pyro1]

Lol, they asked I answered.

 

[Raptor911]

Hang in there. The Raptor is a nice truck.

And you just learned the most important lesson about Ford ... that Ford dealerships don't know **** about their product. In any business, know your product and you are half-way to being successful.

Lol, they asked I answered.

 

[SD1290]

Hang in there. The Raptor is a nice truck.

And you just learned the most important lesson about Ford ... that Ford dealerships don't know **** about their product. In any business, know your product and you are half-way to being successful.

It is a nice truck, but the dealer experience is subpar. Wish they would make it better

 

[FastEddie]

Across their big dealer network, the dealers are probably used to selling CUV's and the like, not $75k low volume specialty trucks. It is what it is. You need to know the product and what you're ordering. There are quite a few tracking resources actually available to the buyer, the chat and on line as well as calling FP. As per message up thread, from the guy about Porsche's, there is much more info on status of these orders than that. In short - Pyro - you need to chill.

 

[Pyro1]

I didn’t even get into how both dealers where trying to charge 80k for the truck from the start. I had to have the owner of the dealerships right hand man at Nissan where I take the skyline tell his gm at his ford dealership they where selling me the truck at mrsp. While ordering the truck the first time the ****** bag acted like he was doing me a favor. And he didn’t even know squat about his own product. Sad I had too pull strings to buy a vehicle at msrp. Lol... By the time I went too the 2nd dealership and they knew they just about lost me they where happy too sell me the truck at msrp. And stated themselves they 80k price tag is “ for out of towners”.???? The whole experience is a load of shit thus far. I buy a lot of cars and I know the level of service I should get when spending this kind of money and this is far from it.

 

[Carsten]

Guess what day it is. It's Raptor day. Just arrived at dealership.
YES!!!! Pick it up tomorrow. Can not wait.

 

[FastEddie]

I will agree with you that the dealer mark ups stuff and some of the related attitude is garbage. Dealers do that with limited production vehicles however, when and where they can. Some regions and some dealers are worse than others. From what I see on here, Cali seems to be really bad and some areas in the northeast are as well. There are plenty of dealers who will sell at MSRP, and if you hunt long enough there are some that will deal a bit as well. There is a lot of info on here if you read through it and it might help you in the process. Buying a vehicle shouldn't be painful.

 

[PBR ME]

I didn’t even get into how both dealers where trying to charge 80k for the truck from the start. I had to have the owner of the dealerships right hand man at Nissan where I take the skyline tell his gm at his ford dealership they where selling me the truck at mrsp. While ordering the truck the first time the ****** bag acted like he was doing me a favor. And he didn’t even know squat about his own product. Sad I had too pull strings to buy a vehicle at msrp. Lol... By the time I went too the 2nd dealership and they knew they just about lost me they where happy too sell me the truck at msrp. And stated themselves they 80k price tag is “ for out of towners”.???? The whole experience is a load of shit thus far. I buy a lot of cars and I know the level of service I should get when spending this kind of money and this is far from it.

You shouldn’t buy one. Simple as that. Go where you get good service.


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[cookiehumper]

Well, I can start by saying. Nobody at 2 separate dealerships new a damn thing about all the new features. Including the so called specialist at ford when a called the morning before ordering and was told the blue portion on the Recaro was not suede/aka antra. The GM at the first dealerships told me the same thing. I stressed this would be an everyday truck and I wanted all leather. I came home that Friday and found out over the weekend that the Recaro were alacantra/ suede type material. Called the GM told him we needed to change to the standard seats which by the way I was told was all leather too. Just like the 18 on their showroom. And he told sorry can’t do that the orders already placed. So I called my cc company canceled the deposit and went to another dealership too order my truck. While ordering the truck at the 2nd dealership the GM is arguing with me telling me the wheels havnt changed. I had to shut him up with a pic off auto trader. He was quite embarrassed. Then he told me the screw had a 6ft bed???? False info across the board. I mean come on the f150 is fords bread and butter. I can’t believe this shit so far. But it gets better. So he assures the standard interior is just like his 18 on his floor as well. So fast forward a couple of weeks and I find out the 19 standard interior has cloth bolsters. I can’t ******* believe it at this point. I downgraded the Recaro a because of this problem. Now I’m stuck with the same problem?? Really??? So I called and the 2nd dealer got it changed back too Recaro. I figure I can ger some seat covers. So about a month has gone by and I contact Ford performance and they say the vehicle says transit. And of course my ******* is like “great where is it in transit too? The factory, rail yard, dealer. And the guys like “ no ******* it’s a ford transit van”. Lol.... wtf. Called the dealer ******* him out and told him my truck better be in order. Contacted ford performance again and they still havnt even started on my order. And was told the order was placed the day after I bitch the dealer out. Called the dealer about the delay and was told no raptors are being built at the moment. I contacted ray at ford performance and he couldn’t believe a GM would tell me that and said thought it was unreal they would say that. So ya, Ford is a ******* joke so far. This is my first Ford and I’m already regretting it and the truck isn’t even here. I don’t mind waiting. I waited 4 months for my skyline. I just don’t like getting yanked around and Being lied too. Furthermore, I had too findout all the info on the truck myself when I should be able to rely o. The manufacturer and dealer for that info. Anymore ******** and I’m going too cancel and buy a different vehicle. Ford is a ******* joke so far. No wonder the company is in the ******* right now.

I understand your issues. I personally find out all my own info and go into a dealer telling them what I want. I actually waited until 10/16 to order so the website would update and I could see all the options wanted. Once you drive one you’ll be a very happy Ford customer. My Raptor is my first Ford

 

[pierceography]

Well, I can start by saying. Nobody at 2 separate dealerships new a damn thing about all the new features. Including the so called specialist at ford when a called the morning before ordering and was told the blue portion on the Recaro was not suede/aka antra. The GM at the first dealerships told me the same thing. I stressed this would be an everyday truck and I wanted all leather. I came home that Friday and found out over the weekend that the Recaro were alacantra/ suede type material. Called the GM told him we needed to change to the standard seats which by the way I was told was all leather too. Just like the 18 on their showroom. And he told sorry can’t do that the orders already placed. So I called my cc company canceled the deposit and went to another dealership too order my truck. While ordering the truck at the 2nd dealership the GM is arguing with me telling me the wheels havnt changed. I had to shut him up with a pic off auto trader. He was quite embarrassed. Then he told me the screw had a 6ft bed???? False info across the board. I mean come on the f150 is fords bread and butter. I can’t believe this shit so far. But it gets better. So he assures the standard interior is just like his 18 on his floor as well. So fast forward a couple of weeks and I find out the 19 standard interior has cloth bolsters. I can’t ******* believe it at this point. I downgraded the Recaro a because of this problem. Now I’m stuck with the same problem?? Really??? So I called and the 2nd dealer got it changed back too Recaro. I figure I can ger some seat covers. So about a month has gone by and I contact Ford performance and they say the vehicle says transit. And of course my ******* is like “great where is it in transit too? The factory, rail yard, dealer. And the guys like “ no ******* it’s a ford transit van”. Lol.... wtf. Called the dealer ******* him out and told him my truck better be in order. Contacted ford performance again and they still havnt even started on my order. And was told the order was placed the day after I bitch the dealer out. Called the dealer about the delay and was told no raptors are being built at the moment. I contacted ray at ford performance and he couldn’t believe a GM would tell me that and said thought it was unreal they would say that. So ya, Ford is a ******* joke so far. This is my first Ford and I’m already regretting it and the truck isn’t even here. I don’t mind waiting. I waited 4 months for my skyline. I just don’t like getting yanked around and Being lied too. Furthermore, I had too findout all the info on the truck myself when I should be able to rely o. The manufacturer and dealer for that info. Anymore ******** and I’m going too cancel and buy a different vehicle. Ford is a ******* joke so far. No wonder the company is in the ******* right now.

Ha, welcome to the party. I ordered in mid-September and my truck is still almost a month out. (That is, assuming no further delays -- I haven't checked in a few weeks out of sheer aggravation)

Ford has some **** poor customer service. But... They make good trucks.