Got the rear shocks replaced yesterday and there's still a slight clunk but no where near as loud as it was. Bad news is they broke a sensor so now it rides like garbage and I have no drive modes until the part comes in.
Got a call from the dealership saying the shocks were in. They ordered both rear (21 37pp) a little less than 2 weeks ago. Unfortunately, with my schedule and them trying to get me a loaner I can't drop my truck off for another week. I'd definitely give ford customer service to see of that's...
My truck is out if the 3/36 warranty. I have the extended Ford ESP but it specifically states that shocks are not covered. They are covered in the Ford maintenance plan, but I don't have one. I'd check the paperwork with your warranty or give them a call to see if they are covered, they may be...
@Tbogo I'm in the same predicament. I took mine into the dealer saying that I had a clunk and was concerned something came loose (I knew it was going to be the rear shocks). Long story short, they weren't going to pay for it. I had great report with the service advisors and mentioned the SSM...
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