Sync 4 stereo makes random loud pop on startup

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butts182

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A software update was released 5/26 for the audio system popping and static concerns. Service Message 51663.
I had the loud pop this morning. Am I to assume that I need to make an appointment with my local dealership and mention this Service Message to them?
 

FordTechOne

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I had the loud pop this morning. Am I to assume that I need to make an appointment with my local dealership and mention this Service Message to them?
Yes, but you shouldn’t have to reference the service message. As soon as they run the symptom in OASIS it will populate.
 
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