When my phasers were done in Nov 21, i had another fun "issue" that magically fixed itself, again, which is just another reason why I don't trust without verify.
For about the first month after I had the phasers done, upon cold start and only if it was nice a cold/damp day/night/evening, about 30-45 seconds after startup I got a nice knocking sound similar to the knock at hot idle that I had prior to phaser replacement that would go on for about 15-20 seconds then clear up. I had engineers from ford engaged that were working with dealers on the program, no one could figure it out. We went back and forth for a month on what to do (mostly because the dealer then put me to the back of the line in their schedule if they needed to be redone which is a completely different issue) and if the motor needed to be opened back up then about the time they were going to redo the job, it magically fixed itself, never to be heard again, like the motor knew just to screw with us long enough. Of course thats not what happened as its an inadimate object, but this is 100 percent why my distrust of accepting things on the service from an OEM runs deep in addition to all the other things like the freezing door lock concern that are super invasive, mostly get screwed up and still dont work, so I've never had that done either after issues with friends trucks.
Ford really needs to provide more detail on why things are happening, not just "this is what you have to do" to put people at ease vs having to find this via techs and such on youtube. I deal with the Fortune just about everything in my day job and when we make software changes, customers ask a lot of questions because its their business that our software runs, they are the ones left holding the bag if something goes wrong and being able to provide answers to put them at ease goes a long way. Something the auto industry hasnt figured out and may never figure out.
The real kicker in all this. This is at major dealers in SE Michigan, Fords home, if there was a place for quick issue resolution, you would think it would be here.
I still bought a new maverick recently to add to the fleet, i guess I like pain, or maybe the devil you know (Ford) is better than the devil you don't know (any other oem domestic or foreign). That being said I got a late production 24 Maverick on purpose and built it as simple as possible, its been fantastic for the 2 mo, 2k miles I've had it.
Another topic for another time, but being someone in software, it hurts my soul that I dont get free updates to all modules in my vehicle, I understand there are logistical issues there as its not over the air, but i hate seeing things not updated when I run forscan. Sometimes updates that fix issues, but are unknown unless you pay a dealer to diagnose them, its a complete disaster of a process, when if you just got all the updates like on your phone issues you may even never know you had go away. But like i said a debate and rant for another day. Also, why aren't all the software module updates release notes freely available on the interwebs on Fords site just like any other software maker for business and or consumer?
I think the answer for the auto industry lies somewhere in the middle of the Tesla and legacy model. There are things like software that need to auto update, or be freely available with consent, but things like hardware changes need to be monitored more closely in the design / manufacturing process, which i heard tesla doesnt do as well as the legacy OEMs.
Ok rant over.