Touchscreb doesnt let you go "home" until other slextion is made

[FordIVTteam]

Hey everyone,

If the MyFord Touch screen isn’t allowing you to select the HOME screen when first starting the vehicle, check to make sure you’re running the latest software. Log in at: SYNC Technology | SYNC Support | Ford.com to see if any updates are available.

If it turns out that you already have the recommended software installed, try performing a master reset by following these instructions: How to Perform a Master Reset | MyFord Touch | Ford.com

Keep me in the loop with what happens.

Kim

 

[Zeus]

So, I did a reset and at first, it appeared to fix the issue. I drove the truck a couple times without connecting my phone and it never stuck at the phone screen. I then connected my phone, and it still did not do it... until I got a text message. Even after clearing/deleting the text messages from the truck, it still does it. Every time the backup camera comes on, it reverts to the 'messages' section of the phone screen when put in drive or park. The home button will not work in this state - you have to go to one of the other functions, like entertainment or climate, then go back to home.