eRicRic
Member
Major disruption in the automotive industry. The capitalistic byproduct of not being able to secure sufficient cars for buyers (supply-demand imbalance) is that more and more dealership are tacking huge fees on top of MSRP. This ADM (additional dealer markup) or “market adjustment” is bad news for dealers and manufacturers alike.
Buyers who pay ADM are twice as likely to avoid that dealership in the future, 3 times as likely to avoid that brand, and 3 times less likely to visit that dealer for lucrative service posts-purchase.
This sentiment isn’t isolated to the “sting” at signing; the bad feelings endure for many months.
There is a huge opportunity for someone to solve supply chain, remove ADM, and crush consumer loyalty. Who will step up??
#adm #additionaldealermarkup #stealership #dealership #supplychain
Buyers who pay ADM are twice as likely to avoid that dealership in the future, 3 times as likely to avoid that brand, and 3 times less likely to visit that dealer for lucrative service posts-purchase.
This sentiment isn’t isolated to the “sting” at signing; the bad feelings endure for many months.
There is a huge opportunity for someone to solve supply chain, remove ADM, and crush consumer loyalty. Who will step up??
#adm #additionaldealermarkup #stealership #dealership #supplychain
Car buyers paying more than MSRP feel lasting resentment | Autoblog - Autoblog
Car dealers adding heavy markup prices, take note: "Paying above MSRP leaves car buyers with strong negative feelings toward auto brands, dealerships."
www.autoblog.com