whtrapta
Ostrich Wrangler
I know the kid who's dad owns Undercover tonneau. And go figure he drives a raptor.
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Just FYI for anyone considering ordering a Swingcase, which is made by a company called Undercover. I ordered 2 of them, a driver side model and passenger side model. Well, one of them arrived damaged with a large crack in the plastic. These cases are not packaged well at all. Basically the swingcase is wrapped in thin plastic and placed in the box with no padding/cushion whatsoever. Anyway, I've been trying to arrange a replacement, but Undercover's customer service is not cooperating. I even took photos of the damage and emailed it to them. They have refused to send a replacement. So I am being forced to reverse the charge with my credit card company. What a headache. Anyway, if you order a Swingcase, you better pray it arrives undamaged. Be warned, Undercover does not seem to care about their customers.
Just FYI for anyone considering ordering a Swingcase, which is made by a company called Undercover. I ordered 2 of them, a driver side model and passenger side model. Well, one of them arrived damaged with a large crack in the plastic. These cases are not packaged well at all. Basically the swingcase is wrapped in thin plastic and placed in the box with no padding/cushion whatsoever. Anyway, I've been trying to arrange a replacement, but Undercover's customer service is not cooperating. I even took photos of the damage and emailed it to them. They have refused to send a replacement. So I am being forced to reverse the charge with my credit card company. What a headache. Anyway, if you order a Swingcase, you better pray it arrives undamaged. Be warned, Undercover does not seem to care about their customers.
Undercover is a terrible company. I think their customer service people are literally retarded, no exaggeration. If you want a Swingcase, pay more to order it through a local dealer as opposed to online. Because if you order it online and it arrives damaged, Undercover will refuse to replace it and/or refund your money. And because they are packaged so poorly, the odds of shipping damage is high. The product is decent, but buyer definitely beware.