So i have a 2020 Raptor with 26k miles on it. I took it out on my first off road ride, in may 2023( regrettably now). It has been at the dealership going in circles for 7 months now! My issue Is I cracked my front diff, right down the side, I remember have a semi hard impact on my left front tire broke the bead came in and changed my spare And continued on. On the way home started to hear a droning noise front the left front. Got back home and took it to the dealer. My catalytic converters were throwing a code also when i pulled up to the off road place. So i drop it at the dealer on may 23 2023. Cats are warrantied and some engine oil leaks. That when they discover the diff is cracked and not under warranty. Ok no biggie i footed the bill. About $2500 parts and labor.
They advised for A new housing and bearings and seals were put in with the used ring and pinion.
I drive it and it still making the droning noise. Oh! That ordeal took four months! I got the truck back in September.
After getting the truck back the first time and it still making noise wtith the replaced housing, i took to another reputable shop i use for a second opinion. They suggested the IWEs and check valve. They replace both IWEs and check valve and vacuum solenoid. Assuring they checke vacuum and it holding. Also good to mention. This second shop did not charge parts or labor for the IWEs or check becaiuse it did not solve the problem, the truck it still making noise and after the second shop looking it over for a week, we determained it was the front diff still!
I take the truck back to my dealer in early Oct. they say they’ll reach 0out with what they find, that they are stand up and will own up to anything on their end. A week goes by no call. I call them. oh ya we opened the diff and metal is coming out with the oil. The bearing blew up inside. So now it’s under warranty and they tell me parts are on back order. Come to find out they are one day out of Houston and call them on it and my truck it put back toget in three days after they had it for two months.
i get it back and its still making noise! If i continue to drive it ill blow the pinion again I’m sure. I called ford and they reffered me to another dealer about fifty miles away. it’s been two weeks now and still no response from this new dealer.
Has anyone gone through a situatuion like this??? They are saying my 4x4 is trying to engage in 2wd and thats what the noise is. But no one can tell me why. My first dealer started blaming the tuner and what not and I can’t believe that thats it..
i really don’t know what to do at this point
