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[USER=22927]@RUFdriver[/USER] , I think that YOU need to retain a document file on this matter. You are one customer among millions and files get misplaced, lost, and deleted. If this happens again you will benefit from being able to prove the history of this, because if Ford can't find the history of this matter or is reluctant to try to find it, you may be SOL.

[QUOTE="Ruger, post: 2048954, member: 1594"] [USER=22927]@RUFdriver[/USER] , I think that YOU need to retain a document file on this matter. You are one customer among millions and files get misplaced, lost, and deleted. If this happens again you will benefit from being able to prove the history of this, because if Ford can't find the history of this matter or is reluctant to try to find it, you may be SOL. [/QUOTE]

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