Welcome to the club. The original FR tips were a little crooked. I called Ford and let them know and they dropped shipped a second tailpipe section that was worse than the first. Pulled off the FR tailpipe section and installed my Borla tailpipe section that was perfectly aligned. Turns out that the Borla tailpipe section measures at 1.5" while the FR is 1.25" expanded to fit the 1.5" FR muffler . Who would of thunk it.
Basically my story was identical. 2nd tailpipe section worse then first. FR sent a completely new setup front to rear and had it installed yesterday. Pipes are straight, sitting pretty much level and looks a whole lot better. Returning current setup to FR at their request and expense.