Yea id expect they are getting flooded at moment, so id just be patient. We ordered for a friends truck on a Friday, afterhours. We got the mpt files Tuesday afternoon. This was with Rush processing. Submitted the logs Wednesday after hours, and waiting on reply as of Friday mid day.
I will add, the mpt ngauge datalog configs they use are wayyyyyy more detailed than my 5star configs. More data points, and also in much more detailed fractions of seconds. Im sure this can be replicated, but just noting it. Their initial request of the locked 5th gear logs is also a great idea to me. Every car ive owned, has been tuned in some fashion, most wanted logs right away. So found it surprising 5star did not request or want logs after my offering, but must be so dialed in or just conservative. Only after my lower dyno #s did sending logs come up. Anywho, Cant provide much more feedback re MPT until we're able to start whaling on it freely, but currently doesn't feel like there's more torque than the 5star 93perf tune in my truck. Wont jump the gun on that though, just initial impression so no lynch mob assembly required yet