- Joined
- Jan 29, 2012
- Posts
- 1,077
- Reaction score
- 579
I feel the need to bitch:
The brackets that hold the shrouds in didn't even come close to fitting. I had to completely refab them. A. so the four bolts line up with the 4 holes. B. so the bracket dose'nt show between the shroud holes. I mean come on guys... at least check they fit before sending them out.
The white spacers for the light mount don't fit in between the bumper. So I need to trim them down or cut the bumper down a bit.
I thought you guys spent a year on this thing to get all of this shit right?
And for gods sake. Provide some installation instructions. I'd do it for you if I wasn't wasting my time trying to custom fit everything.
Don't tell me it's on your website. Because its not.
I would have given you $2000 to send me the right shit rather than **** around with this $1000 nick knack set up.
I really appreciate your constructive criticism. We do like opinions to make our products better.
As far as some answers. The brackets that hold the shrouds were fitted prior to shipment. Can it be that you mistakenly tried to put the right side on the left side? And vise versa.
As far as installation instructions the only difference from our fog light install is the addition of the spacer . I do agree that we need to come up with better installation instructions and we will.
I also would have loved for you to express your opinions directly to me by phone and let me fix the situation instead of talking down on our product. One negative Remark can really degrade people's opinion to purchase the setup.
From other peoples experiences with M&R, I think that we are really easy to work with and if this kit is not what you expected, I would love to issue you a full refund.
---------- Post added 09-27-2014 at 12:00 AM ---------- Previous post was 09-26-2014 at 11:45 PM ----------
Got some more pictures
---------- Post added at 12:03 AM ---------- Previous post was at 12:00 AM ----------