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Ford Raptor Forums - General Information
Ford Raptor Recalls | TSB's | SSM's
Into service she goes (4 SSM/TSB’s)- Dealer said 2 weeks minimum
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<blockquote data-quote="Gen2Boost" data-source="post: 1808752" data-attributes="member: 61787"><p>I know what you mean all too well. I’m beside myself. Yes warranty work nets a dealership less profit (lower labor rate and no markup on parts to sell a customer). But I’ve never in my life encountered that little amount of fks left to give as I did today at Grieco Ford of Ft.Lauderdale and then at Pines Ford. Grinding in 2WD and 4A, idle rattle left front wheel well/wastegate, transmission holding 3rd and lunging into 4th every cold start, palm touching the airbag assembly when I honk…not like I’m going in bothering them about some cosmetic issue. “You gotta leave it for two weeks before we even get to it” and “not until September/October”. </p><p></p><p>Customer service told me to try another dealer, or pay out of pocket for my rental and save the receipts. They confirmed that my issues are likely covered under warranty and hinted that the dealer likely pushed for my third party ESP info as they would then be able to get a better labor rate and marked up parts than doing the work through Ford 60k mile warranty. Made an appointment at Sawgrass Ford for Friday.</p><p></p><p>Stuck like chuck. I can already tell this is going to be an uphill drawn out battle. And as both dealerships I visited just added a $20k markup to the 2022 Raptors they have in stock ($97k-$103k) I’ve tabled the option to trade in until prices are reasonable near MSRP again. The fact that they offered me $63k for my 52k mile Gen 2 is great, but completely negligible with the addition of a $20k ADM.</p></blockquote><p></p>
[QUOTE="Gen2Boost, post: 1808752, member: 61787"] I know what you mean all too well. I’m beside myself. Yes warranty work nets a dealership less profit (lower labor rate and no markup on parts to sell a customer). But I’ve never in my life encountered that little amount of fks left to give as I did today at Grieco Ford of Ft.Lauderdale and then at Pines Ford. Grinding in 2WD and 4A, idle rattle left front wheel well/wastegate, transmission holding 3rd and lunging into 4th every cold start, palm touching the airbag assembly when I honk…not like I’m going in bothering them about some cosmetic issue. “You gotta leave it for two weeks before we even get to it” and “not until September/October”. Customer service told me to try another dealer, or pay out of pocket for my rental and save the receipts. They confirmed that my issues are likely covered under warranty and hinted that the dealer likely pushed for my third party ESP info as they would then be able to get a better labor rate and marked up parts than doing the work through Ford 60k mile warranty. Made an appointment at Sawgrass Ford for Friday. Stuck like chuck. I can already tell this is going to be an uphill drawn out battle. And as both dealerships I visited just added a $20k markup to the 2022 Raptors they have in stock ($97k-$103k) I’ve tabled the option to trade in until prices are reasonable near MSRP again. The fact that they offered me $63k for my 52k mile Gen 2 is great, but completely negligible with the addition of a $20k ADM. [/QUOTE]
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Ford Raptor Forums - General Information
Ford Raptor Recalls | TSB's | SSM's
Into service she goes (4 SSM/TSB’s)- Dealer said 2 weeks minimum
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