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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford Raptor Audio/Video/Electronics Forum [GEN 3]
How can I get a dealer to update my Sync4?
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<blockquote data-quote="Donmatteo" data-source="post: 2013512" data-attributes="member: 28245"><p>There is a field bulletin for an update to the gateway module software.</p><p>Customer Satisfaction Program 23B21</p><p></p><p></p><p>In the interest of customer satisfaction, Ford Motor Company has released new software for the Gateway Module. Your vehicle is capable of Ford software updates.</p><p>When Automatic Software Updates are turned ON or the Gateway Module has been reset, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicle’s modem through the cellular network. The software installation will happen after the download.</p><p>Note: Refer to ford.com/support for further information on your Ford Software Updates system.</p><p>Should the software fail to load or install properly, Ford has authorized your dealer to install 4.2.1.2 Over-The-Air (OTA) software update, free of charge (parts and labor) under the terms of this program.</p><p>This Customer Satisfaction Program will be in effect until February 28, 2025, regardless of mileage. Coverage is automatically transferred to subsequent owners.</p></blockquote><p></p>
[QUOTE="Donmatteo, post: 2013512, member: 28245"] There is a field bulletin for an update to the gateway module software. Customer Satisfaction Program 23B21 In the interest of customer satisfaction, Ford Motor Company has released new software for the Gateway Module. Your vehicle is capable of Ford software updates. When Automatic Software Updates are turned ON or the Gateway Module has been reset, the software will be downloaded to your vehicle over a private wi-fi network or through your vehicle’s modem through the cellular network. The software installation will happen after the download. Note: Refer to ford.com/support for further information on your Ford Software Updates system. Should the software fail to load or install properly, Ford has authorized your dealer to install 4.2.1.2 Over-The-Air (OTA) software update, free of charge (parts and labor) under the terms of this program. This Customer Satisfaction Program will be in effect until February 28, 2025, regardless of mileage. Coverage is automatically transferred to subsequent owners. [/QUOTE]
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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford Raptor Audio/Video/Electronics Forum [GEN 3]
How can I get a dealer to update my Sync4?
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