Normal
Did you verify that the software was actually updated? There is a specific service message for wireless CarPlay issues that requires a Master Reset to correct issues. If your phone was still in the system when you got it back then they didn’t do it.If you have ProPower Onboard (2.0kw) there is a Service Bulletin (23-2276) to installed a harness shield on the TPM, which blocks the RFI from the inverter.These two are very likely related. The dealer should have verified the concern and performed TSB 23-2341. The service bulletin includes a software update and exhaust tailpipe actuator if necessary.
Did you verify that the software was actually updated? There is a specific service message for wireless CarPlay issues that requires a Master Reset to correct issues. If your phone was still in the system when you got it back then they didn’t do it.
If you have ProPower Onboard (2.0kw) there is a Service Bulletin (23-2276) to installed a harness shield on the TPM, which blocks the RFI from the inverter.
These two are very likely related. The dealer should have verified the concern and performed TSB 23-2341. The service bulletin includes a software update and exhaust tailpipe actuator if necessary.
