SOLVED: Tire place was able to spin balance and all's well. All 4 were out of balance. (How the dealer failed twice with 7 different tires and a road force balancer is beyond me.)
TL;DR version of this thread - dealership service dept. sucks at balancing tires.
Posting this for my fellow Raptor owning buddy who doesn't want the NSA to know what kind of vehicle he drives...
Based on my recommendation (formed by reading the myriad of positive reviews on FRF) my friend had his Ford dealer put 35" Duratracs on his '12. He noticed right away they weren't properly balanced - severe vibration at 50+ MPH.
Dealer took the truck back and claimed 3 or the 4 tires were "bad." 3 days and 3 new tires later, the issue is no better... in fact, it's worse. (For round 2 the dealer used their road force balancer for which they attempted to bill him $1800 labor. Ha! Nice try...)
Anyway, buddy called Goodyear this morning and they told him to bring it to Hank Mays and they'd "make it right." I assume that means Goodyear will absorb any cost involved.
So, FRF - is this a case of a crappy dealer who doesn't know how to balance tires, or is there really some issue with Duratracs? I feel badly for having recommended them, and planned to get a set of my own when my factory BFGs wear out. Poor guy has been back and forth and without his truck for days.
I'll post back the result of Goodyear "making it right," but am interested in others' experiences.
Thanks!
TL;DR version of this thread - dealership service dept. sucks at balancing tires.
Posting this for my fellow Raptor owning buddy who doesn't want the NSA to know what kind of vehicle he drives...
Based on my recommendation (formed by reading the myriad of positive reviews on FRF) my friend had his Ford dealer put 35" Duratracs on his '12. He noticed right away they weren't properly balanced - severe vibration at 50+ MPH.
Dealer took the truck back and claimed 3 or the 4 tires were "bad." 3 days and 3 new tires later, the issue is no better... in fact, it's worse. (For round 2 the dealer used their road force balancer for which they attempted to bill him $1800 labor. Ha! Nice try...)
Anyway, buddy called Goodyear this morning and they told him to bring it to Hank Mays and they'd "make it right." I assume that means Goodyear will absorb any cost involved.
So, FRF - is this a case of a crappy dealer who doesn't know how to balance tires, or is there really some issue with Duratracs? I feel badly for having recommended them, and planned to get a set of my own when my factory BFGs wear out. Poor guy has been back and forth and without his truck for days.
I'll post back the result of Goodyear "making it right," but am interested in others' experiences.
Thanks!
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