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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford Raptor Lighting Modifications Forum [GEN 1]
Does anyone have a contact at Morimoto?
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<blockquote data-quote="rhino42" data-source="post: 1922404" data-attributes="member: 64920"><p>Sorry for bothering you guys but I’m at a loss and hoping someone has a contact that can help me. </p><p></p><p>I placed an order for XB headlights and taillights 6 months ago. The headlights shipped and then I received notification about a month later that the taillights were back ordered. I kept calling for updates and then was told June or July. </p><p></p><p>My family went on a 3 week vacation out of the country and wouldn’t you know it, they shipped the taillights. I didn’t see the shipping email for a few days and then created a fedex account and tried to have them sent to a neighbors or held until we got back. FedEx said shippers instructions were that I had to sign for it and I would have to work with Morimoto. Called Morimoto and they said there is nothing they can do as it’s already shipped but FedEx could redirect. Spoke to a manager at FedEx and they said it wasn’t true. At this point package had been attempted 3 days. </p><p></p><p>I have sent 5 emails to Morimoto and asked for my issue to be escalated to no avail. Was emailing with a Jake but he’s now non responsive. </p><p></p><p>I just want the tail lights. If anyone can help please PM me. Thx. </p><p></p><p>MM-902942</p></blockquote><p></p>
[QUOTE="rhino42, post: 1922404, member: 64920"] Sorry for bothering you guys but I’m at a loss and hoping someone has a contact that can help me. I placed an order for XB headlights and taillights 6 months ago. The headlights shipped and then I received notification about a month later that the taillights were back ordered. I kept calling for updates and then was told June or July. My family went on a 3 week vacation out of the country and wouldn’t you know it, they shipped the taillights. I didn’t see the shipping email for a few days and then created a fedex account and tried to have them sent to a neighbors or held until we got back. FedEx said shippers instructions were that I had to sign for it and I would have to work with Morimoto. Called Morimoto and they said there is nothing they can do as it’s already shipped but FedEx could redirect. Spoke to a manager at FedEx and they said it wasn’t true. At this point package had been attempted 3 days. I have sent 5 emails to Morimoto and asked for my issue to be escalated to no avail. Was emailing with a Jake but he’s now non responsive. I just want the tail lights. If anyone can help please PM me. Thx. MM-902942 [/QUOTE]
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Ford Raptor Lighting Modifications Forum [GEN 1]
Does anyone have a contact at Morimoto?
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