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i would check with other raptor owners in your area. unfortunately even though crystal is here to help, i ran into no success with her. my truck is now in california 1200 miles away at a dealer because my friends there has a very friendly dealership that is actually willing to help and get things done. i have had 4wd problems since i bought the truck. dealer here in colorado springs did absolutely nothing to try to fix it. they went as far as to say i need new tires before they could diagnose my problem. unfortunately it seems every ford dealer here is the same owner so that means when service comes due, i may be driving to wyoming to visit a dealer another raptor owner suggested i try. from the principal standpoint, i will not visit ANY PHIL LONG dealership nor have them touch my truck ever again. dealers who deny warranty are the same dealers who give excuses to charge you for things you dont need. they also torque your lugs to 250ft lbs and deny the broken lugs.........