CV leaking? Hmm, any idea? Pics inside 12k miles

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FordTechOne

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I brought my Gen 2 in with the Cobb AP still mounted on my dash and tune loaded. They fixed my sunroof shade and front diff pinion seal under warranty without issue.
Makes sense. Cobb AP isn’t going to cause a sunroof shade issue or pinion leak leak.
 

Chazzersgarage

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There seems to be some confusion is this thread as to what a “warranty” actually is.

The policy is the same for all dealers; it’s called the Warranty & Policy Manual. It’s not the dealerships discretion whether a component failure due to a modification is warrantable.

Warranty is also not determined by what some might refer to as a “minor” vs “major” modification, or “how many others have done it without problems”, etc. Warranty covers defects in parts and workmanship as build by the manufacturer, not failures caused by aftermarket parts or owner modifications. It doesn’t matter how high the lift is or how large the tires are, if it’s modified outside of factory specification and there’s an attributable failure, that’s not considered a warrantable defect.

For some reason people think the manufacturer should cover everything regardless, as if it’s an insurance policy. You mod it, you own the consequences. And as far as calling around to dealers to see if any are willing to commit warranty fraud, it’s amazing how mindsets change when the shoe is on the other foot. People (justifiably) complain about unethical dealers with their ADMs, not honoring pricing, selling allocations out from under them, marking up financing, etc, but when it comes to mod related failures, they’re the first ones to ask the dealer to commit warranty fraud on their behalf.
I understand what you're saying and it's logical that there is a set standard the dealers are supposed to uphold. I'm not suggesting the OP attempt to "restore" his truck or that the dealer should be incited or leveraged into something illegal or unethical. I don't think the manufacturer should cover the owners mistakes. I'm just restating what was told to me at the dealerships I've done business with. For the record I haven't used collars or springs on either of my raptors.
 

FordTechOne

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I understand what you're saying and it's logical that there is a set standard the dealers are supposed to uphold. I'm not suggesting the OP attempt to "restore" his truck or that the dealer should be incited or leveraged into something illegal or unethical. I don't think the manufacturer should cover the owners mistakes. I'm just restating what was told to me at the dealerships I've done business with. For the record I haven't used collars or springs on either of my raptors.
Understood, I didn’t mean to imply that you were suggesting that. Bringing up your experience just reminded me of those “mod friendly” claims some dealers make, especially those selling aftermarket upfits (SCA, Shelby, Roush, Rocky Ridge, etc).
 

LOUSCRW

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Prime example: I swapped out the air links on my Ram 1500 (Limited w/ 4 corner air) to achieve a 1” lift in the front. I got a rock chip in the windshield and had to get Safelite to install a new windshield. Because of the lift, and larger tires, the truck was no longer within the “standard” height range and Safelite couldn’t recalibrate the sensors. I went to the dealership and had to pay $150 to recalibrate the sensors on a truck that was 18 months old with 6,500 miles on it.

At the end of the day, it wasn’t Safelite’s, nor the dealership’s responsibility due to my lift, no matter how minimal it was.
 

jm77

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OP ( @MyLord ). Have you checked that loose wire rubbing on the boot like I mentioned? Definitely looks like it in the pictures. Genuinely curious if the boot is torn in that spot? If so, the issue was caused by whoever installed those collars and didn’t fasten the wire back. @FordTechOne

At the very least, attach that wire so it’s not rubbing or you’ll be replacing that harness soon too
 
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MyLord

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OP ( @MyLord ). Have you checked that loose wire rubbing on the boot like I mentioned? Definitely looks like it in the pictures. Genuinely curious if the boot is torn in that spot? If so, the issue was caused by whoever installed those collars and didn’t fasten the wire back. @FordTechOne

At the very least, attach that wire so it’s not rubbing or you’ll be replacing that harness soon too
I’ve got a zip tie ready. It’s parked and waiting for the rain to stop. Thanks for the heads up!!!
 

Pacific Wheel

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There seems to be some confusion is this thread as to what a “warranty” actually is.

The policy is the same for all dealers; it’s called the Warranty & Policy Manual. It’s not the dealerships discretion whether a component failure due to a modification is warrantable.

As someone that sells to many dealerships, they vary tremendously when it comes to warranties and views on aftermarket parts. They probably aren't suppose to but they do. The local one would try to deny a faulty windshield wiper motor if you installed an aftermarket bumper. Then I have the dealers that order Icon collars by the dozen that wouldn't blink an eye about replacing a cv boot under warranty with collars.

There are plenty "Mod Friendly" dealers out there.

 

Jakenbake

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No, clearly you don’t. It has nothing to do with quality. The axles are designed to work in factory configuration, not with the modified operating angles due to your lift.

It’s unbelievable that people can’t take accountability for their own actions.
You missed a perfect my cousin Vinny quote.

I thought you were better than this.
 

FordTechOne

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As someone that sells to many dealerships, they vary tremendously when it comes to warranties and views on aftermarket parts. They probably aren't suppose to but they do. The local one would try to deny a faulty windshield wiper motor if you installed an aftermarket bumper. Then I have the dealers that order Icon collars by the dozen that wouldn't blink an eye about replacing a cv boot under warranty with collars.

There are plenty "Mod Friendly" dealers out there.

There will always be a few bad eggs in any industry. Unfortunately dealers seem to maintain a reputation of having a lot more bad eggs than most.
 
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