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Ford Raptor Forums - General Information
Ford Raptor Recalls | TSB's | SSM's
CSP (21B10 or 21N03) not associated with my VIN
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<blockquote data-quote="kHaN" data-source="post: 1835738" data-attributes="member: 63160"><p>Additional clarity here, the 21B10 doesn't show up as a non-active CPS. I spoke with dealership and Ford directly. Ford says any CPS , whether active or not, will be associated with the VIN. So that is where things are interesting/frustrating. </p><p></p><p>The only CPS I have related to the motor is 21N08. So per Ford Customer Service, they are saying 21B10 was never applied to my VIN. So the previous owner, per Ford, would have not been notified of this issue. They only send out notices when a CPS is associated to the VIN. </p><p></p><p>I called Ford Customer service again yesterday and the person understand my concern but they cannot do anything as 21B10 (or 21N03) are not tied to my VIN in any way (inactive or closed). The rep did refer me to the BBB to look into why the CPS was never associated with my VIN.</p></blockquote><p></p>
[QUOTE="kHaN, post: 1835738, member: 63160"] Additional clarity here, the 21B10 doesn't show up as a non-active CPS. I spoke with dealership and Ford directly. Ford says any CPS , whether active or not, will be associated with the VIN. So that is where things are interesting/frustrating. The only CPS I have related to the motor is 21N08. So per Ford Customer Service, they are saying 21B10 was never applied to my VIN. So the previous owner, per Ford, would have not been notified of this issue. They only send out notices when a CPS is associated to the VIN. I called Ford Customer service again yesterday and the person understand my concern but they cannot do anything as 21B10 (or 21N03) are not tied to my VIN in any way (inactive or closed). The rep did refer me to the BBB to look into why the CPS was never associated with my VIN. [/QUOTE]
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Ford Raptor Forums - General Information
Ford Raptor Recalls | TSB's | SSM's
CSP (21B10 or 21N03) not associated with my VIN
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