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Well im not going to get too excited just yet but there's been a break for me.

Went for a ride with a tech (after they drove my truck 52 miles "without hearing it") and he admitted to hearing it front and rear. A day went by and I hadn't heard anything from my case manager, my dealership or the advisor. Got fed up and sent the manager a displeased email and a timeline I would have expected a reply before I just go pick up my truck. 15 minutes prior to me heading out, the service manager called me. Told me my advisor was out but didn't wanna leave me hanging. Also said they had the same tech drive their 2021 that they had on the lot and it "exhibited the same noises." Man I let him have it (as politely as I could I didn't wanna be a total *******). Mentioned to him everything ive been through, the SSM, the miles accumulated, the videos ive made etc etc. I recited the SSM number and its contents all from memory as its been such an ordeal I memorized it. Long story short he told me he had no idea the trouble ive gone through with this nonsense. He told me that he would be ordering all 4 shocks for me tomorrow morning. Man, what a thanksgiving relief. Hopefully it is done, but I still hold some reservation as they haven't technically been ordered or received yet.

I would say to everyone to remain persistent and keep pushing but at the same time I had every intention of picking up the truck and trading it in next week yesterday when nothing was going on. I dont think id handle going through all that again.

Happy thanksgiving all.