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Your assumption is incorrect. Not every shock manufactured during the affected timeframe is defective. The majority of owners repoing this issue have only required one of two shocks to be replaced to completely resolve the issue. If all shocks were faulty, the noise would be present in every shock during diagnosis. Which would mean warranty would be paying for hours of unnecessary diagnostic time. They’re not going to do that.


It’s a known concern with a clear repair direction. The dealer is instructed to check each shock and replace those that exhibit the noise issue. If they send shocks back that aren’t defective they’re going to get a warranty chargeback.


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