RAM TRX - TRX-Forum.com Bronco Raptor - BroncoRaptorForum.com

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Message: <blockquote data-quote="RedRptr" data-source="post: 1880527" data-attributes="member: 44396">Just dropped my truck off a few days ago (‘22 35” within the blend dates of candidate bad trucks) and today had to go test drive with the tech to point out the noise. Frustrating to have to baby step through this process with a dealership. The truck is so loud sometimes over bumps and potholes / divets that even the wife asked “what’s wrong with your truck”. Can feel vibration in pedal and wheel. Pretty sure it’s passenger front and both rears, but admitted to service rep and tech that I wasn’t confident in what exactly, so I was hopeful they’d be able to diagnose better with the right tools (chassis ears, NVH diagnosis…) But the whole time it feels like I have to make them believe I’m not just crazy. Why would I drop my $90k truck off for a week or longer for you to diagnose a problem and not even ask for a loaner or anything? My payment doesn’t stop…and I don’t get to drive a raptor. So just stop with the games and use your diagnostic tools to help me pinpoint the source of the issue.I even (after the initial call of “we rode in it and didn’t hear anything”) pointed out the SSM 50972 and how this seems to be somewhat prevalent in those trucks within the build date window, but unsure to what degree. I also admitted I’m only looking to get the suspected shocks / components fixed, not trying to fleece ford out of a new 4 corner set (even though god knows we deserve it for the prices these days)….Rant over. I know some of you deal with much worse but I wish dealers and service centers could have a come to Jesus moment and start treating buyers and future buyers with a modicum of respect and honesty.</blockquote>

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