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I took mine to another dealer on Thursday of last week. The technician couldn't really hear/feel the clunk so I went by there on Saturday to ride with him. I took the chassis ears on the test drive and showed him the issue. So after we duplicated the clunk he said he would open a hot line case with Ford but due to the holiday it would be a few days before hearing anything. The service advisor just called and told me what Ford replied with. They know there is an issue with the front struts but are advised not to replace the struts until they have finalized the repair process for this issue.


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