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Complaining to the dealer will do nothing, they can’t fix a part design issue. Ask them to contact Ford through Tech Hotline. Since not every truck/shock seems to have the issue, Ford engineering may think they’re addressing a smaller affected population than there actually is. The more reports, the more expedited the resolution should be.

[QUOTE="FordTechOne, post: 1776420, member: 35543"] Complaining to the dealer will do nothing, they can’t fix a part design issue. Ask them to contact Ford through Tech Hotline. Since not every truck/shock seems to have the issue, Ford engineering may think they’re addressing a smaller affected population than there actually is. The more reports, the more expedited the resolution should be. [/QUOTE]

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