Normal
I agree with the concept of never picking up a vehicle at the end of the work day but sometimes that's all that will work. The service department has texting implemented that associates my phone number to my work order. I texted about 45 minutes after picking up the truck and told the service adviser the truck had overheated and please let the service team know that I am stranded on the side of the road. Of course this was after hours so I won't get a response until monday sometime.There is NO WAY my truck will ever go back to that service department. Ever !!! As a follow up: I had to put 2 gallons of coolant back into the truck. I believe there is a 2.7 gallon capacity. Truck seems to be running okay. I have not pushed it yet. I just hope nothing warped or damaged with the overheated engine. That is my concern at the moment.
I agree with the concept of never picking up a vehicle at the end of the work day but sometimes that's all that will work.
The service department has texting implemented that associates my phone number to my work order. I texted about 45 minutes after picking up the truck and told the service adviser the truck had overheated and please let the service team know that I am stranded on the side of the road. Of course this was after hours so I won't get a response until monday sometime.
There is NO WAY my truck will ever go back to that service department. Ever !!!
As a follow up: I had to put 2 gallons of coolant back into the truck. I believe there is a 2.7 gallon capacity. Truck seems to be running okay. I have not pushed it yet. I just hope nothing warped or damaged with the overheated engine. That is my concern at the moment.
