Cam Phaser debacle

[Lance Clifford]

My 2020 Raptor developed the cam phaser noise back in mid January. Not just at start up, but all the time. I called my local dealer, and made an appointment. They said they couldn't get me in till the end of February, but it was "ok to drive". So I kept driving it.

Took it in on Feb 25 and they did a completely useless ecm flash that did nothing and made the truck shift funky. They scheduled a new appointment for me to bring the truck in the following week to do what I thought would be the actual repair. I show up at 8:00am and the guy is like "why are you here? We don't have the parts." So he says it's going to be at least a month or two to get the parts. But "it's ok to drive it". So frigging annoying. So unlike me, I didn't raise hell, not sure why.

In the past couple of days the noise has gotten worse, way worse. The truck is idling rough (almost dies) and I can hear it pinging under throttle. Getting a bunch more error codes on the Ford App. Clearly it isn't safe to drive anymore. Any ideas what might have changed/happened? Pretty frustrating to have a 60k mile truck that is going to sit in the driveway because I can't get a part for a month or two.

 

[smurfslayer]

I’d be a bit concerned you have more than just cam phaser issues going on. If it’s running rough, I wouldn’t drive it, even to the stealership. get a tow.

 

[melvimbe]

Agreed. Sounds like the dealership did a crappy job of diagnosing the issue. There is something else going on here.

 

[FordTechOne]

Did you buy the truck new or used? If used, do you have maintenance records?

The cam phaser issue is a rattle on cold start. An consistent engine noise with DTCs is an indication of a separate issue.

You may want to call Ford customer service and open a case to see if they can expedite the parts.

 

[Lance Clifford]

Bought new. Talked to owner of Las Vegas dealership (not the dealer I'm dealing with). He said definitely don't drive it. Parts are on national back order with no ETA. Expect it to take at least 2 months to get the parts. FML.

 

[2slo4u]

as FordTechOne said -- you probably have another issue going on other than cam phaser. I'd get the dealer to look at those issues now and not wait for the parts for the cam phaser to show up first.

 

[jzweedyk]

Mine went in yesterday and dealer confirmed cam phaser is the problem. Yep, parts on back order.

 

[Turbro]

Yes, 3-4 months after ordering is what I'm told.

 

[HOLLYWOOD 1]

I was under the impression that the '20s didn't have the cam phaser issue? Guess I was wrong. Hoping my truck doesn't develop the problem.

 

[CoronaRaptor]

Just think of the money you guys will save now by not driving your Raptors. Are the parts coming from Russia/Ukraine? Unemployment is lower than precovid, why is everything on backorder still? Still, better to be safe than put more miles on "broken" parts.