Oct purchaser here. This whole refund process has been a bit irritating. I stopped by my dealer this past Monday & spoke with my sales lady who directed me to contact Customer Relations. Upon contacting Customer Relations, the gentleman confirmed my info & that I’m due a BC refund per program 22L02 expiring Sep 23. He proceeded in directing me back to the dealer for further info.
I’m a bit irritated as I had just left the dealer. So I called Customer Relations the following day (to speak w/ someone different mainly) and the young lady was a bit more pleasant. She said there are two (2) processes (depending on purchase date). For purchases prior to Feb 14, those owners ”will” receive a 3 page letter from Ford requesting your signature & copy of purchase agreement mailed back to Ford. For purchases after Feb 14, those owners are to contact their dealer to get started on the refund process.
Given this, I’m still posted up on my mailbox waiting on this letter. The “only” positive from this was seeing my sales lady again! Damn she is smoking hot…I MEAN SMOKIN’!! We talked for nearly 20 minutes and I could hardly concentrate on the damn conversation.
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