SenorSergio
Member
Truck, 2018 802A, went in for passenger door speaker not working, they replaced the amp but before I took off I noticed that it was very muffled and almost in a mono tone state. Service stated they must have forgotten to apply the software package specific to the Raptor's B&O system and attempted to do so to no avail. They swapped the amp twice and get the same mono-like results and they state Ford is thinking they may have mis-cataloged the part but cannot get the correct part in because their part system rejects it due to it not being specifically listed for my VIN. Been at the dealer for nearly four weeks. Anyone have the part number to the stock amp, searched online by my google skills must be lacking. Aside from just going aftermarket not sure what my options are. They stated they have a case open to have an on-site field tech come by from Ford to triage but that may be a few weeks out.