Normal
well here's the thing."The federal minimum standards for full warranties are waived if the warrantor(Ford) can show that the problem associated with a warranted consumer product(Raptor) was caused by damage while in the possession of the consumer(Us), or by unreasonable use, including a failure to provide reasonable and necessary maintenance.If they don't say a word, all is good in Raptor land. If they "prove" that you caused the damage which takes very little effort on their part since they have all the parts and mechanics and credibility.... Guess what, now you have to prove that it DIDN'T cause the damage or you are shit out of luck. If Ford doesn't say a word about it, you don't have to prove a thing and neither do they. If they throw the first punch and bring it up to you...the ball is in your court to "prove" them wrong. We as consumers are the home team. We get a chance to challenge Ford's decision after they make an issue. That's where the wording is confusing. By them denying a warranty claim...they are implying that they have proof of negligence. Then you have to prove them wrong. See what I mean? I suppose you could take it either way but I always get defensive when I deal with dealerships.
well here's the thing.
"The federal minimum standards for full warranties are waived if the warrantor(Ford) can show that the problem associated with a warranted consumer product(Raptor) was caused by damage while in the possession of the consumer(Us), or by unreasonable use, including a failure to provide reasonable and necessary maintenance.
If they don't say a word, all is good in Raptor land. If they "prove" that you caused the damage which takes very little effort on their part since they have all the parts and mechanics and credibility.... Guess what, now you have to prove that it DIDN'T cause the damage or you are shit out of luck. If Ford doesn't say a word about it, you don't have to prove a thing and neither do they. If they throw the first punch and bring it up to you...the ball is in your court to "prove" them wrong. We as consumers are the home team. We get a chance to challenge Ford's decision after they make an issue. That's where the wording is confusing. By them denying a warranty claim...they are implying that they have proof of negligence. Then you have to prove them wrong. See what I mean? I suppose you could take it either way but I always get defensive when I deal with dealerships.