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Message: <blockquote data-quote="FordTechOne" data-source="post: 2011820" data-attributes="member: 35543">The dealer is looking at online threads to “figure it out”?  <img src="/styles/default/xenforo/smilies/facepalm.gif"  class="smilie" loading="lazy" alt=":facepalm:" title="Facepalm    :facepalm:" data-shortname=":facepalm:" />Dealer do not escalate repairs to internet searches. They escalate to hotline and then their field engineer.Here’s the knowns we’ve established from this ridiculous saga:1. You bought a used truck2. You ran it 2.5 quarts low on oil and damaged the engine3. The dealer fraudulently replaced the short block under warranty due to the engine damage.How can anyone on here help with that? The dealer needs to go over their work and find out where the oil/coolant is coming from. It’s almost impossible that the heads weren’t damaged if the bottom end had damage, there’s a very good chance that it’s leaking oil past the valve seals/guides.They are likely stuck because they should never have made the repair under warranty, and now that it’s having continued issues because they replaced the short block instead of the long block, they can’t submit another claim with a different root cause. At this point you’re probably better off cutting your loses and negotiating with the dealer to get a new long block and move on.</blockquote>

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