Search results

I will try to find another GEN3 in my area with updated parts. What gets me though is mine is actually worse now than before I took it in for the front strut replacement.

Thanks for the update. My dealer won’t do anything about the rear at this time. Since your fronts are 90% better, I’m going to do some work myself on mine. I haven’t even bothered to check things myself since the SSM was straightforward about replacing struts but maybe the dealer left something...

Since I work for an automotive dealer I 100% agree this is on Ford. I understand why this is not a recall but a proper bulletin should be provided instead of the SSM. The dealer can only do so much without the backing from the manufacturer. I will say some dealers take a few extra steps than...

Yea. I had mine in last week. They said they confirmed that the part numbers were the correct or updated parts and they couldn’t hear any clunking. I went for a test drive with the manager after they had looked at my truck and for some reason it seems that once the truck has been lifted off of...

Can you check to see what part numbers are on the new struts?

T The noise is difficult to get on video directly, at least the front is. I posted some videos awhile back of my truck with chassis ears and it is easily heard.

35s vs 37s.

Could you check the part number on the one that was replaced?

@Jdselig Could you check the part number on one of your struts to see if it matches what is on your work order? The number is on the bottom side of the perch.

AH is my left front, AG is my right front.

I wish Ford would have said in the bulletin which part number to use. But either way, my invoice has one part number while the part has another number, which looks to be an older number. That explains why mine still clunks in the front.

I found something interesting just a moment ago. The part numbers on my new front struts don’t match the part numbers on my invoice. Also, if I Google the part numbers from my invoice, the parts catalogs show that those numbers replace the part numbers that are currently installed on my truck.

I had enough trouble getting my fronts replaced, now one of those new ones is making noise. I know I’ll have an even tougher time getting that one replaced again. I’m still trying to get the dealer to replace the rears as well. I guess as long as people are placing orders for these trucks, Ford...

Update on my front noise/clunk. After driving 100 miles or so, the right front seems like it is still clunking. The left side does seem to be quieter now. The clunk doesn’t occur on the same bumps as it used to, and it’s not as bad as before, but I’m definitely hearing more noise from the right...

Well I’m halfway there. Front struts are replaced and the front feels much firmer. I’m still getting the noise from the rear so I will have to make another appointment. Here is the work order with part numbers for the front struts for a 37 package. *I spoke too soon. I had both fronts replaced...

I had my fronts replaced yesterday but I won’t be able to pick the truck up until Monday. I had to provide the dealer with my own video of using chassis ears before they agreed to do the fronts. I told them when I dropped it off for the repair that the rears were making noise too but they...

Do you hear/feel it in the front floor area?

2 weeks after the dealer ordered my front struts I called to see if they had arrived. The struts did come in. I had an appointment on 10/3 to drop my truck off for the repair and they said it would be done on 10/4. The dealer wasn't able to even start on mine by the end of the day on 10/4 and I...

I'm taking mine in for both front struts to be replaced on Monday. As I've been driving it waiting for the parts to come in, I've started to notice it in the rear as well. I've bounced on the rear bumper and can definitely make the noise like in the videos from other people earlier in this...

Mine has done this 3 times, including yesterday with my kids in the back seat. Loud static sound for a couple of seconds and then no audio until I switched sources. I am taking mine in on Monday for the front strut replacement. I am going to bring this issue up but I don't expect a resolution...

I clipped the chassis ears to the front coil springs. I only did the front because I only heard/felt it in the front. Every once in a while I hear something from the rear. Once I get the fronts fixed I’ll focus more on the rear.

Well at first they couldn’t duplicate. Then I gave them my video and the SSM number and they ordered parts. Go figure.

Yes they do. My 37 is waiting for 2 front struts to be replaced.

Mine is currently at another dealer. They called today and said they couldn’t duplicate so I gave them SSM and sent them my video. I haven’t heard back yet.

Did anything change after the rears were replaced? I definitely have noisy front struts but I think my rears may also be making some noise.